Project Manager

After Hours Team Project Manager – Evenings and Weekends

Position Summary

In today’s fast paced litigation environment, responding effectively to clients is critical.  We have great people, processes, and technology to help us do so – and make our clients look great.  

Do you have a litigation technology background? Do you want to come work with some of the smartest people in the industry? Do you want to use cutting edge tools and techniques, and continue to grow and expand your skills? We specialize in data visualization and analytics to help our clients, so if that is your passion, we are the right place.   If you want to help clients make the best use of their data and are driven to keep up with latest e-discovery issues and technology, then Lighthouse might be a great place for you.

Specific to this role:   The After Hours Team (AHT) is a group of e-discovery project managers that help to ensure the day time project managers have a good quality of life.  This team carries on the work and requests that go on into the night and over the weekend, and makes sure that projects stay on track.   It is a unique role that affords one the ability to interface with the most people and clients, as you are not assigned to a specific case. You work with all of the various teams to meet the ever expanding needs of the clients, so your exposure to all of the tools, techniques, people and processes is higher than most any other role. You also have the ability to truly “shut off work” at the end of your shift, which is often not the case with more traditional project management roles in e-discovery.

Benefits of AHT vs Traditional PM Role:

• Designated start time
• Designated days off without having to be on-call
• No invoice review
• Minimal project hand-offs needed prior to taking PTO
• Task-based work
• Limited volume of client calls and meetings

Primary Responsibilities

• Maintain a good understanding of eDiscovery, market competitors and the tools used to support the industry.
• Develop a thorough understanding of Lighthouse workflows, critical paths needed to progress work through the system and tools used by Lighthouse to manage workflows.

• Interface with pod/team members to receive updates, clarify requests, update tracking materials etc., as needed.

• Communicate proper expectations for scope and deadlines to internal and external stakeholders.
• Ability to analyze project requirements to effectively create and maintain project schedules which includes being able to define and understand project activities, sequences of events, dependencies, work effort, duration of tasks by departments and associated resource requirements based upon the size of the queue.
• At the direction of pod leaders, participate in project management tasks, including job write-up and workflow development.
• Manage the  work request queue across multiple matters, clients and pods.
  1. Work independently while maintaining availability throughout shift for impromptu collaboration or questions with team members across multiple departments.
• Participate in process improvement initiatives as identified by pod leaders.
• Perform other related duties as assigned.

Knowledge, Skills, and Behaviors

• Strong analytical and logical skills.
• Ability to solve problems and deal with a variety of variables in situations where only limited standards exist.
• Effective written and oral communication skills including having the ability to deal with difficult situations and manage conflicts to successful resolutions.
• Outstanding organizational skills and the ability to multitask. 
• Strong project management skills including the ability to interpret a variety of instructions provided in written or oral form.
• Able to work within timelines and budget parameters.
• Assure quality, accuracy and timeliness of all aspect of implementation.
• Able to delegate tasks to appropriate inter-department team members.
• Flexibility and adaptability to handle a changing and growing workload.
• Ability to foster positive and professional relationships at all levels internally and externally.

Qualifications

• Bachelor’s degree (Masters or JD a plus). Industry certifications such as CEDS, RRMS, RCA, etc. are a plus.
• 4+ years of work experience with at least two years of ediscovery experience
• Experience with eDiscovery tools and knowledge of eDiscovery