HVAC Senior Technician - Dollywood Theme Park - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking a HVAC Senior Technician who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.  

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal  HVAC Senior Technician will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.  

The HVAC Senior Technician will assist with overseeing the day-to-day operation and job distribution for the craft they represent within the facilities maintenance team. They will assist the Dollywood Company and facilities maintenance with maintaining Dollywood’s park infrastructure ensuring compliance with state and federal regulations and company policies and procedures.   

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. 

 

Summary of Essential Functions and Responsibilities 

• Assist the supervisor and managers with leading, guiding and/or training of other craftsmen within the trade represented ensuring applicable procedures and techniques are being followed 
• Develop plans such as scoping out jobs to obtain materials and resources needed to meet production of work orders and request 
• Prepare written reports and/or material requests 
• Responsible for overseeing material inventory, maintaining the inventory and organization of the inventory 
• Assist in the development and carry out of daily tasks, assignments, along with communicating with internal hosts and management on work order status and any crew related situations  
• Monitor quality, completion and accountability for the Facilities Maintenance team being represented 
• Ensure all work conforms to all applicable rules, regulations and codes 
• Assist with the tracking of the park’s infrastructure and with winter work projects 
• Install, modify, trouble shoot and repair HVAC/refrigeration systems and major appliances 
• Calculate electrical loads and size systems  
• Inspect, troubleshoot, and repair various types of Food service equipment 
• Install duct systems 
• Design and install HVAC systems in new construction buildings and attractions 
• Accomplish equipment or material take offs from blueprints and/or schematics 
• Design and install natural gas systems in compliance with all applicable codes 
• Document all repairs and maintain refrigerant usage log 
• Independently maintain, repair & replace complex mechanical, electrical, plumbing & Food Service equipment in a fast-paced environment 
• Comply with OSHA regulations; federal, state, and local laws/regulations and applicable industry standards 
• Must have the ability to attend technical training courses in specialized HVAC, Mechanical, plumbing, Electrical & Food Service Equipment 
• Ability to gain state certifications & licensing within (1) year of employment 

Management reserves the right to change and/or add to these duties at any time 

 

Education and Experience Required  

• High school diploma or equivalent required 
• Must be at least 18 years old 
• Minimum of Four (4) years’ craft level experience with demonstrated servant leadership skills including: motivating, coaching, counseling, an