Junior Sales Associate

Scalamandre Fabric – Junior Sales Associate

Location: New York, NY

Status: Full-Time

Days: Monday through Friday

Hours: 9:00 AM – 5:30 PM

Salary: $55,000-60,000/yr

Scalamandré is seeking a dedicated and organized Junior Sales Associate to join our New York showroom team. This role is pivotal in supporting our clientele and providing luxury experience, specializing in our world-renowned fabric, wallcovering, and textile collections. You will assist in the sales process from initial textile selection through order completion, ensuring a seamless experience for the interior design trade.

The ideal candidate is a polished, detail-oriented professional with a passion for textiles and interior design, possessing the ability to balance client interactions with meticulous administrative and order-processing precision.

Core Responsibilities

Client Relationship Management & Training

• Client Engagement: Greet and assist trade clients—including interior designers, architects, and decorators—within the showroom environment.
• Client Training: Learn to confidently train and guide clients on product collections, materials, custom capabilities, and design solutions.
• Showroom Presentation: Assist with showroom merchandising, sample organization, and the ongoing maintenance of luxury displays.
• Proactive Service: Support senior sales associates and showroom management with client follow-up, rapid response inquiries, and sample requests.

Sales Operations, Processing & Expediting

• Order Processing: Meticulously enter and process client orders, quotes, and payments accurately within the company system to ensure seamless execution.
• Order Expediting: Serve as a core point of contact for tracking order fulfillment, working closely with customer service and operations teams to expedite shipments and resolve delays.
• Logistics & Samples: Coordinate fabric sample shipping, transfers, memo memos, and cuttings for approval (CFAs), while managing product reserves.

Multi-Showroom Coverage & Flexibility

• Showroom Rotation: Maintain the flexibility to travel and work between the primary New York showroom and a potential new showroom lease location at 200 Lex as needed.
• Brand Ambassadorship: Act as a consistent, professional representative of the Scalamandré brand across both physical showroom locations, market events, and product training sessions.

Job Requirements

• Experience: 1–2 years of experience in luxury retail, showroom operations, interior design, hospitality, or a related field is preferred.
• Knowledge: A genuine passion for interior design, textiles, and decorative arts. General knowledge of the industry is highly valued (a bachelor’s degree in interior design, Fine Arts, or Business is a plus, but not required).
• Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM platforms, sales reporting software, and order entry systems is a strong plus.
• Communication: Exceptional verbal and written communication skills, with a natural ability to build professional relationships and train clients on product lines.
• Organization: Meticulous organizational skills with a strong focus on documentation, order tracking, and "best-in-class" follow-up techniques.
• Mindset: A polished, professional presentation with a team-player attitude and the ability to multitask effectively between multiple fast-paced showroom environments.

Benefits:

• ICHRA - Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefits
• Commuter Benefits
• Great Paid Time Off Policy