Mini Bar Attendant - The Little Nell

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. 

A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. 

The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. 

For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary
The Mini Bar Attendant is responsible for the restocking, inventorying and accounting for all mini bar stock in guest rooms.  This role ensures all menus are present in every room and proper charges are accounted for on the guest room folio. This position reports to the Director of Housekeeping.

Job Posting Deadline
Applications for this position will be accepted until March 8, 2026.

Essential Job Functions/Key Job Responsibilities
•   Keep all “in room menus” current, neat and in pristine condition
•   Know all current In Room Dining menus and amenity offerings
•   Ensure effective working knowledge and operation of the inventory system
•   Maintain security of refreshment bar items
•   Responsible for daily inventory of all mini bars in all occupied guest rooms
•   Responsible for charging daily mini bar consumptions of alcohol items
•   Greet guests in public areas; offer help and information, guides guests to hotel areas
•   Properly enters rooms using room service standards, greets guests by name, respects Do Not Disturb signs, and returns to rooms that are occupied
•   Notify manager of any guest comments or complaints-daily communication
•   Other duties as assigned

Qualifications

Education & Experience Requirements
•    High School Diploma or equivalent preferred
•    1 year related experience required

Knowledge, Skills & Abilities
•    Basic knowledge of wine, food and cooking methods
•    Excellent organizational and telephone skills
•    Ability to professionally and courteously interact with guests when needed
•    Clear understanding of instructions and ability to report maintenance or security concerns
•    Keeping cleaning supplies, carts, and storage areas well-stocked and orderly
•    Ability to stay focused and complete tasks efficiently with minimal supervision
•    Ability to work with fellow housekeeping and hotel staff to ensure seamless operations
•    Ability to respect guest privacy and confidentiality at all times
•    Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens
•    Ability to understand and communicate in Spanish and English

Additional Information

Work Environment & Physical Demands 
•    Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time 
•    Regularly work in adverse c