IT Collaboration Support Intern (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate an inclusive culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Our University Recruiting program is dedicated to attracting and cultivating the future leaders of this industry. This program offers paid positions for students and recent grads, designed to provide exposure to work that makes an impact while being supported through a structured experience with seasoned professionals. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The CrowdStrike IT Productivity and Automations team is looking for a Collaboration Support Intern to join our team.

 In this role, you’ll be working closely with the Information Technology Operations team to gain hands on experience in deploying, managing and supporting enterprise-wide collaboration solutions, integrations and platforms

What You'll Do:

• Assist in the implementation, management and support of Collaboration systems such as Slack, Google Workspace, Corporate Intranet, Box and more

• Drive small and medium projects from inception to completion with a focus on user experience and solution scalability

• Change Management support, including release notes, internal communications and post-implementation plans

• Create, maintain and distribute Knowledgebase (KB) articles and documentation for internal and end external (end-user facing) use cases

• Participate in post-incident reviews to communicate with senior leadership for root cause analysis and objective next steps

• Collaboration with internal teams such as Governance & Compliance, Information Security, IT Architecture to ensure all System Security, Discoverability and Integrations are within compliance

What You'll Need:

• Currently enrolled in a 2- or 4-year College or University working towards a BA or BS degree in Computer Science, Information Systems or related field.

• Graduating between Dec 2025 - May 2026.

• Excellent written and oral communication skills, as well as interpersonal skills including the ability to articulate requirements to both technical and non-technical audiences

• Proficiency in utilization of productivity tools such Microsoft Outlook, Gmail, Slack, Google Workspace, Jira, ServiceNow

• Ability to navigate SaaS-based tooling and data with an objective lens, focusing on core concepts such as Authentication,  Least-Privilege Access and data protection

• Experience working with stakeholders to communicate, collaborate and deliver on business objectives

Bonus Points:

• Hands on experience with scripting or automation languages (e.g. Powersheel, Python, Bash) for IT administration 

• Hands on experience  with API tooling such as cURL, Postman, Bruno, Insomnia SoapUI, etc

• Experience or exposure to methodologies such as  Scrum, SAFe, Kanban, DevOps, Critical Path Method (CPM)

• Experience or exposure utilizing or managing Identity & Access Management tooling such as Okta, Google OAuth, PingIdentity, OpenID Connect

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What You Can Expect:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Paid holidays (including birthday holidays) and 401k matching (where applicable)

• Professional development opportunities including workshops, tech talks, and Executive Speaker Series

• Assigned mentors from across the company for continuous support and feedback

• Participation in companywide initiatives including ERGs, FalconFIT, Wellness Programs, and Em