Program Management Senior Lead

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Job Category

Program & Project Management

Job Details

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Job title: Data Automation Program Manager Lead!

Are you a highly skilled Senior Technical Program Manager with a passion for driving large-scale, cross-functional Product-Led Growth programs? The C360 Data Automation team is looking for a dynamic leader with strong technical and business acumen, outstanding delivery planning and execution skills, and the ability to communicate effectively across a broad set of stakeholders and partner delivery teams. If you have a clear understanding of program vision and can implement mechanisms to track and monitor progress across contributing teams, we want to hear from you!

Your Impact - Responsibilities:

• Program Vision and Goals: Collaborate with Product Management, Engineering, Architecture, and Business stakeholders to ensure each program has a clear vision, outlined goals, and defined success metrics.

• Efficient Operations: Host regular status meetings and other program ceremonies to ensure efficient collaboration across contributing teams.

• Aligned Deliverables: Ensure deliverables are aligned across contributing teams with committed timelines for owned programs.

• Dependency Management: Identify, document, track, and monitor dependencies across contributing teams for successful program planning and execution.

• Decision Making and Escalation: Implement decision-making, escalation, and change control processes for owned programs.

• Collaborative Environment: Foster a transparent environment by hosting program retrospectives after critical milestones and upon program closure to continuously improve delivery processes.

• Blocker Resolution: Assess, track, and resolve blockers to the delivery of program goals.

• Risk Management: Assess, document, and communicate risks to program delivery to appropriate stakeholders and partner with delivery teams on implementing mitigation plans.

• Clear Communication: Provide transparent communication to leadership, stakeholders, and co-delivery teams regarding program health, progression, and critical milestones using key systems, channels, and templates.

• Agile Methodologies: Manage all aspects of delivery for multiple (2+) product scrum teams simultaneously, leveraging Agile methodologies.

• Productivity Improvement: Improve the productivity of product scrum teams by monitoring key metrics, hosting team retros, and acting upon process enhancements.

• Program Collateral: Create and maintain all program collateral, including project plans and weekly status reports.

Minimum Qualifications:

• Educational Background: Bachelor's degree in Computer Science, Engineering, Information Technology, or related technical field.

• Experience: 8+ years of experience in enterprise software/technical program management.

• Software Development Lifecycle: Deep understanding of the software development lifecycle and the ability to apply agile methodologies effectively in dynamic environments.

• Leadership Skills: Proven ability to lead cross-functional teams, manage multiple projects simultaneously, and drive complex initiatives to successful completion.

• Communication Skills: Excellent communication skills with the ability to effectively translate technical concepts for non-technical stakeholders.

• Stakeholder Management: Exceptional stakeholder management skills with the ability to influence an