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Community Service Specialist

The Fedcap Group
Staten Island, United Statesfull_timeVerifiedPosted 2 Sept 2025
💰 $46,160/yr($44,240/yr$46,160/yr)

About the role

What You'll Do 

The Community Service Specialist is responsible for managing a caseload of job-seeking participants who engage in a Community Service assignment or who are enrolled in education or vocational training programs.  

Your responsibilities will include: 

  • Develop new non-profit Community Service sites and assignments appropriate for WeCARE participants. 

  • Educate and train designated on-site supervisors about oversight of WeCARE participant attendance and job duties. 

  • Match participants with Community Service assignments based on the results of their biopsychosocial assessment, Individual Vocational Assessment and Plan (IVAP), and special accommodation needs. 

  • Assist participants with enrolling in education and vocational training programs that align with their goals outlined in their Individualized Vocational Assessment Plans. 

  • Supervise Community Service participant timekeeping and MetroCard distribution activities. 

  • Identify and assist with mitigating barriers to Community Service participation, including, but not necessarily limited to, physical and/or mental health barriers, housing, childcare, and domestic violence issues. 

  • Mediate conflicts between Community Service site supervisors and Community Service participants, as necessary.   

  • Document Community Service referrals and follow-up activities in SEAMS, the HRA management information system. 

  • Conduct regular site visits to Community Service sites to ensure contractual compliance of Community Service partnerships and that all necessary reasonable accommodations are in place for WeCARE participants. 

 

You're a great fit for this role if you have: 

  • Bachelor’s degree in social work or a related field, such as psychology, vocational rehabilitation, or occupational rehabilitation, from an accredited institution is required. 

  • Two (2) years of experience working with employment programs for individuals with barriers to employment or an equivalent combination of related education and experience. 

  • Bilingual (English and Spanish) candidates preferred.

 

Compensation:

$22.12-$23.08/hr

 

Equal Opportunity Employer

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Company

The Fedcap Group

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