Sr. Leader Connectivity and Software Development

Sr. Leader, Connectivity and Digital Software Development

Position Summary: 

The Sr. Leader, Connectivity and Digital Software Development is a highly qualified technology leader responsible for overseeing the management, technical debt, security posture, performance, and maintainability of TireHub’s proprietary connectivity, middleware, and ecommerce Application Platforms. This role also includes stewardship of development resources, management of technical vendor relationships, adherence to development best practices, and budget oversight.

The role reports to the Director of Digital Solutions / Customer Connectivity.

The individual must exhibit the following core TireHub commitments:

·         Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.

·         Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.

·         Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. 

·         Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast. 

Role Specifics:

• Team Leadership and Management
• Oversees and ensures the delivery of high-quality technical resources across all Connectivity Development teams.
• Mentors and guides Technical Leads, driving performance, goal setting, and professional growth.
• Facilitates onboarding, integration, and cultural alignment for new employees.
• Promotes engagement within development teams, fostering collaboration with Application Support and Enterprise Applications teams.
• Regularly conducts team or individual meetings providing feedback and recommendations (i.e. Quarterly performance reviews, evaluations, etc.).
• Technical Oversight and Standards
• Defines, documents, and enforces SDLC standards while mentoring Technical Leads and developers in collaboration with Architects and department leaders.
• Partners with Technical Leads to address platform technical debt and ensure code quality.
• Supports Architects with first- and second-level technical elaboration of business solutions as needed.
• Collaboration and Vendor Management
• Works with leaders on staff augmentation, vendor management, and budget oversight and influence for development teams.
• Partners with Network/Infrastructure Architects to evaluate and adopt new deployment platforms for TireHub applications.
• Application Security and Compliance
• Maintains security compliance for all Connectivity custom applications, including TireHub Pass and TireHub Now.
• Support and Operational Excellence
• Coordinates with the Enterprise Application Support Leader to ensure effective third-level support, including issue triage, on-call schedules, and holiday coverage.
• Establishes processes for triaging urgent issues requiring third-level response and patching.
• Strategic Resource Planning
• Collaborates with Product Owners to develop monthly and quarterly resource allocation plans, ensuring the right resource levels to achieve goals while avoiding overcommitment.
• Business and Technical Acumen
• Elevates business exposure and acumen for developers and technical leads.
• Represents the organization’s mission, values, and vision in all activities.

·         Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules as ass