2024 Summer Internship: Advanced Technology Dealer Training Job
PACCARAbout the role
Company Information
PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.
Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.
Requisition Summary
Peterbilt Motors Company, a PACCAR Company, has an opening for an Advanced Technology Training and Instructional Design Intern to add to our Dealer Training Team in Denton, Texas.
Job Functions / Responsibilities
This position will be working on projects related to the training and education of Peterbilt Dealership personnel on Peterbilt products to include but not limited to:
- Training Content Development: Work with dealers, dealer development, field service, customer service, program management, and engineering to identify and develop training to meet the needs of dealership personnel in managing Peterbilt dealerships and servicing Peterbilt vehicles and PACCAR engines. This includes classroom, recorded and live web-based training, video, workbooks, and other training methods for most effectively providing tangible skills needed for dealership personnel in the performance of their jobs.
- Online Training: Develop and publish interactive on-demand and live online training. This includes recording, editing, graphic design, video, and photography.
- Classroom Training: Develop content for classroom training including workbooks, hands-on activities, exams, instructor guides, class checklists, and e-library materials. Make adjustments to content and materials for continuous improvement.
- Learning Management System Management and Administration: Work with an outside vendor to manage the training content of the Peterbilt Dealer Academy Learning Management System. Manage the design/layout, content, and reporting associated with the Dealer Academy.
- Perform miscellaneous project work and other duties as assigned.
Skills / Competencies
The skills that are important to be successful in this position are as follows:
- Strong technical aptitude for advanced technologies.
- Strong organizational and project management skills. Ability to manage multiple projects simultaneously and collaborate with others.
- Ability to effectively interface with Subject Matter Experts across multiple departments and Peterbilt management.
- Experience in computer-based training development
- Strong PC skills to include Word, Excel, and Power Point
Education
Bachelor's or Master's Degree In Progress -The candidate we seek will be currently enrolled in an Instructional Design, Education, Industrial Technology, Computer Science, or related program
Additional Job Board Information
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and ADVOCATE (An LGBTQ support group).
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