Coordinator - Pharmacy Services, Automation

JOB SUMMARY:  Performs as an information and systems coordinator for the Pharmacy Department. Develops, implements, maintains, and trains all pharmacy information systems and applications. Performs special information system projects. Functions as a pharmacy technician when needed.

EDUCATION/EXPERIENCE:  

• High School Diploma or GED required. 
• 12 months within the System as a pharmacy technician II or beyond preferred and 3 years' experience in pharmacy computer systems required. 

LICENSURE, CERTIFICATION, and/or REGISTRATION: 

• North Carolina Board of Pharmacy registration required within 30 days of employment.
• PTCB/NHA technician certification (CPhT) is required. 

ESSENTIAL FUNCTIONS: 

1. Solve problems independently utilizing policies & procedures.
2. Provides accurate communication regarding unsolved situations.
3. Educates the pharmacy and nursing staff regarding functionality of the pharmacy automation systems.
4. Serves as a liaison between Pharmacy and Information System (IS) regarding factors impacting computer system administration.
5. Audits automated dispensing machine discrepancy reports and responds to discrepancies; sends out informational letters to teammates to correct errors.
6. Acts as a primary troubleshooter for hardware and software problems for operations and staff. On call as needed for hardware and software problems. Responsible for software testing, training, and documentation of the automated dispensing machines.
7. Manages inventory, including shortage notification, restocking, invoice discrepancies, and par levels. Troubleshoots problems relating to drug distribution.
8. Coordinates changes, updates, and system requirements with related departments.
9. Maintains passwords and IDs, prints reports, and archives data.
10. Responsible for maintaining formulary changes to the automated dispensing machines.
11. Takes necessary corrective action to resolve problems or arrange for repair of departmental equipment and automated dispensing machines.
12. Manages scheduled unit inspections and completes documentation. Maintains, documents. Makes scheduled unit inspection assignments and ensures other pharmacy team members have performed their required unit inspections. Alerts management if unit inspections are not done timely.
13. Serves as a trainer and resource for all pharmacy team members.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.