Fractional COO Team Leader

Our Fractional COO program improves law firm's processes, boosts team performance, and helps implement best practices to keep operations smooth and profitable. They assist with hiring, delegating, and managing employees. Additionally, they guide law firms on scaling their practice, managing projects, and achieving long-term goals, all without the high cost of a full-time COO. A key part of our program is mentorship, where our experienced COOs share their knowledge and skills, ensuring lasting improvements and continued growth for our law firms.

The FCOO Team Leader will play a pivotal role in both leading the team and directly providing FCOO services to multiple law firms. As part of the FCOO Department, this individual will act as a strategic partner to the leadership teams of the firms, helping them streamline their operations, improve performance, and implement growth strategies. The role requires a strong mix of management experience, leadership skills, and a deep understanding of operational frameworks. The FCOO Team Leader will also manage their own FCOO responsibilities for 50 hours per month, balancing the client-facing aspect of the role with leadership and operational duties within the team.

The salary for this role is $140,000 - $150,000.

WHAT'S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

💰 BONUSES - An opportunity to earn quarterly bonuses based on performance. 

☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – Simple IRA WITH a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

Key Responsibilities:

• As the leader of the FCOO Department, you will play an active role in the sales process when necessary, leveraging your expertise to communicate the value of our FCOO services to potential clients.
• As needed, present and assist at workshops, Master Circle, and weekly sessions.
• Develop and streamline operational FCOO processes to improve efficiency, reduce costs, and maximize firm productivity.
• Drive the implementation and tracking of team KPIs to measure internal performance and ensure team goals are achieved.
• Provide support in resource planning and allocation to ensure the FCOO team.
• Conduct weekly 1-on-1s with direct reports to provide guidance, mentorship, and support for the FCOO team members.
• Foster a positive, productive, and collaborative team culture.
• Run the biweekly FCOOs L10 (Level 10) meetings to ensure the team is aligned, progress is tracked, and issues are resolved efficiently.
• Collaborate with other departments (e.g., Sales, Marketing, Coaching,etc) to ensure alignment across all teams and the seamless delivery of services.
• Maintain a balanced workload between managing internal team operations and serving as an FCOO for up to 50 hours per month across client firms.
• Compile regular reports on client performance, internal team metrics, and departmental growth. Present findings and recommendations to senior leadership as needed.
  

Requirements

• 10+ years experience in a leadership role having managed at least 3 direct reports and a total of at least 10 team members.
• 3+ years experience working at a law firm or working directly with a law firm in a coaching, consulting or fractional capacity.
• Must have created and managed operations for a company doing at least $5M in annual revenue and have experience managing the budget of that company. 
• Must have proficient level skills in Google and Microsoft programs.
• Must be highly organized, adaptable, and a self starter.
• Must have the ability to advise on strategy based on operations, technology, and financials.
• Must have excellent communication skills (verbal and written.)
• Skilled in sales.
• Must be able to think outside the box and be an excellent problem solver. 
• Experience working with Kolbe, DiSC, or Predictive Index. 
• Familiarity with CRMs, CMS, intake software, and accounting software. 
• Ability to travel as needed to clients and for Quarterly Workshops.
• Must be able to think outside the box and be an excellent problem solver. 
• Experience working with Kolbe, DiSC, or Predictive Index. 
• Familiarity with CRMs, CMS, intake software, and accounting software. 
• Ability to tra