Senior Administrative Assistant

About this role:

Wells Fargo is seeking a Senior Administrative Assistant to support the Commercial Bank Leader for Commercial Banking Business Client Management across Alaska. Learn more about the career areas and lines of business at wellsfargojobs.com

In this role, you will:

• Support performance of Relationship Managers, Relationship Support Specialists, and the overall effectiveness of the extended support team in performing moderately complex to complex administrative tasks
• Provide backup support of other Administrative Assistants within the Division
• Be responsible for compiling information, preparing moderately complex reports, and balancing routine general ledger lines or expense accounts
• Perform complex administrative, transactional, operational, or customer support tasks
• Provide a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables and pulling routine reports
• Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
• Provide subject matter expertise and interpretation of administrative procedures to less experienced staff
• Provide administrative supervision and support to managers in the areas of reporting, offsites, and/or business documentation
• Interact with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
• Support more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
• Interact with external customers and third parties
• On-board new team members

Required Qualifications:

• 2+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience within the Financial Services Industry
• Ability to manage changing travel itineraries, schedule events, assist with internal and external presentations, accurately manage expense reimbursement, manage a busy calendar and appointments flawlessly
• Experience with on-boarding new hires
• Ability to manage logistics for offsites and/or business operations related events
• Demonstrated experience planning and executing client-facing events, including corporate meetings, appreciation events, sponsorship engagements, and hospitality experiences such as sporting events.
• Ability to follow policies, procedures, and regulations
• Ability to handle confidential material in a professional manner
• Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Highly proficient in drafting and proof-reading written documents utilizing proper grammar, punctuation, and spelling
• High level of motivation, demonstrated ability to be proactive and adaptable to change; leads self and others through change
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Ability to work effectively, as well as independently, in a team environment
• Demonstrated leadership in identifying and implementing process efficiencies and sharing best practices with others in order to improve the overall effectiveness of the team
• Excellent technical skills
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Office hours are Monday - Friday with flexibility to work 7am-4pm or 8am - 5pm Alaska time
• Relocation assistance is not available for this position
• This position is not eligible for Visa sponsorship
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy