Director, Digital Solutions

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

The Director, Digital Solutions, is at the forefront of revolutionizing digital health within Gilead US and feels comfortable compliantly pushing boundaries. This role entails breaking down silos and fostering cross-team collaboration to deeply understand audiences and align digital experiences with our core business objectives. As a strategic influencer, both horizontally and vertically, you will define and drive change while inspiring cross-functional teams. Your role will identify innovative opportunities within the digital health landscape, ensure regulatory compliance, and craft digital experience strategies that enhance satisfaction, loyalty, and advocacy. This role will be based in Foster City, CA.

Key Responsibilities:

• Strategize and implement a cohesive way of working that transcends organizational silos, fostering collaboration across teams to ensure digital strategies and solutions align with business objectives.

• Exercise influential leadership both horizontally and vertically within the organization. Define strategy, drive transformative change, and inspire cross-functional teams.

• Collaborate as a Business Partner, aligned with Therapeutic Areas and digital capabilities, to ensure digital strategies and solutions drive business.

• Identify opportunities for digital health innovation and lead in developing and implementing digital health solutions that elevate patient outcomes and experiences, all while ensuring strict compliance with regulatory requirements.

• Collaborate closely with brand and cross-functional teams to identify pain points and opportunities for improvements in the customer journey, aligning these with overarching business strategies.

• Support the development of measurement plans centered around objectives that offer profound insights into customer behavior, preferences, and needs. Evaluates optimization opportunities to improve the customer experience in digital and sh