Community Center Manager

GENERAL SUMMARY:  The purpose of this classification is to manage the day-to-day operations and staff at an assigned community center.

KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS

• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Organizes, prioritizes, and assigns work activities for an assigned community center: prioritizes work activities to meet objectives; ensures subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex and problem situations and provide technical expertise; and provides progress and activity reports to the Parks and Recreation Programs Manager.
• Develops goals, objectives, policies, procedures, and programs for assigned community center: identifies, plans, implements, and manages programs and services for citizens; assesses and identifies community needs; coordinates staff to implement services and activities; and manages programs in accordance with local, state and federal guidelines.
• Manages facility operations: oversees building mechanics and maintenance; coordinates the completion of work orders; ensures compliance with risk management regulations; manages facility usage for adult day care, kitchen, fitness, and life enrichment programming; maintains master calendar; schedules facility rentals; coordinates set up for scheduled programs and events; and maintains related documentation.
• Assists in developing and implements budget for assigned community center: prepares and completes revenue reports; makes deposits; processes purchase orders; and monitors expenditures to ensure compliance with approved budget.
• Maintains a comprehensive knowledge of resources and services provided by other community agencies: develops and maintains contacts with other service providers and institutions to enhance programming opportunities offered by the center; provides information and makes appropriate referrals to participants needing assistance and their families; and provides advice and recommendations to department manager.
• Conducts community outreach efforts regarding center programs and activities: develops, and coordinates partnerships with professional organizations, private service providers, businesses, and regional commissions; recruits volunteers for programming and events; and serves as a community advocate through involvement with allied organizations.
• Performs customer service duties: makes reservations for meals, transportation, classes and programs; collects fees and donations; receives and responds to questions, complaints, and concerns; and initiates problem resolution.
• Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures: attends workshops and training regarding the same; and initiates any actions necessary to correct deviations or violations.

PERFORMANCE APTITUDES:

• Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
• Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.
• Equipment: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
• Verbal: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
• Math: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
• Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivati