Compliance & Assurance Director-C15 (Hybrid)

The Compliance & Assurance Director provides leadership within the Compliance & Assurance team, and direction for the Regulatory Response and Exams processes across Data Operations. The Compliance & Assurance Director will be responsible for leading the creation of processes, materials and content submitted to internal stakeholders, Internal Audit and regulators, supporting the Data Operations Leadership Team and Managing Director. The C&A Director should be an expert and capable of providing guidance on all matters having to do with Romanettes, Gaps, and Regulatory Business Critical Milestones in support of the Data Operations team.  Additionally, the C&A Director will exercise cross-organizational diplomacy and outreach to ensure cohesiveness and cooperation among the leadership and teams within the Data Operations organization. The senior-level role will ensure that all processes, reports, and interactions are professional and of the highest quality.

• Oversee all aspects of Regulatory Responses and Exams in support of the Data Operations Leadership Team.
• Manage all written communications to the regulators, whether through the form of Regulatory Exams or ad-hoc regulatory requests related to the Data Operations team.
• Lead all internal commitments related to Operations Risk Management, Internal Audit, and the Transformation Project Office organizations.
• Execute and deliver for Data Operations, including the development, refinement and ongoing evolution of the delivery frameworks, methodologies, tools, etc., communicate the value of data and its impact on the bank’s business to stakeholders – to enable Data.
• Lead a team that drives delivery excellence and discipline in prioritization of initiatives that align to Data Operations Strategy.
• Ensure the organization is fully compliant with the Citi Data Governance Policy & Standard (CDGP/S) based on Citi’s risk-based approach and implementation plan.
• Implement all aspects of the CDGP/S and other related policies that govern Data Operations including developing relevant procedures and standards and ensuring their implementation.
• Provide quality assurance and monitoring adherence to CDGP/S and associated Procedures, responsible for overseeing data management efforts and manage escalations to leadership where the Policy, Standard, and Procedure activities are not followed.
• Liaise with functions, lines of business, regions and key stakeholders (as needed) to eliminate delivery and execution obstacles to ensure regulatory obligations remediation throughput is optimized, timely, and of the highest quality.
• Develop a roadmap delivery timeline view of regulatory obligations, and their associated governance steps for impacted Data Operations Leadership.
• Develop approach and prioritization framework to define and track the prioritized scope of regulatory obligations.
• Develop materials to effectively and concisely articulate progress on the data governance strategy for senior leadership and regulatory updates.
• Provide leadership, oversight and direction to the team’s information gathering and reporting efforts, ensuring an appropriate narrative is provided to senior stakeholders and regulators based on data-driven insights.
• Proactively ensure timely and accurate regulatory reporting and manage duties with a positive and helpful attitude. Own partnerships with beneficiaries of the Compliance and Assurance team (Data Operations Leaders, and other Reporting teams) to capture and consolidate content, feedback, and updates on a regular interval.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Establish appropriate measures to monitor and control effectiveness of information gathering and reporting.
• Delegate and review ad-hoc requests pertaining to Chief Data Office – Data Operations leadership requests.
• Promote training activities, specific to industry and Regulatory Compliance Processes in order to grow as an expert in the discipline.
• Drive and develop strategies for growth, positive change and improvement based on the newly formed processes.
• Drive collaboration with cross-functional teams (e.g., Data Operation Leadership, and Reporting Teams within the CDO).

Proactively take ownership of your team’s functional activities, and training and be timely in the team’s