Compliance Operations Senior Analyst

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Compliance Senior Analyst (Specialist level) takes on an active responsibility in resolving compliance issues. Assists in implementing compliance and local legislative requirements at site level. Assists in ensuring Equinix management systems remain compliant to the requirements globally and drives continual improvement. Receives little instruction on work and general instruction on new assignments.

Responsibilities

Audits & Certifications

• Plans specialized site level compliance audits (internal and external)

• Leads diverse site level compliance certification projects and identifies processes to be audited based on specialized knowledge of criteria and controls

• Develops industry knowledge of standards

• Conducts/leads compliance  audits, creates specialized reports and communicates findings and risks to management

• Participates in external audits to provide subject matter expertise support

• Ensures any non-compliance findings are closed in a timely manner

Management Systems

• Is involved in specialized changes and updates any local site level management system assets by raising a document change request

• Provides specialized compliance input for site level management review meetings

• Develops specialized local compliance procedures to comply with local legislative and Equinix requirements

• Ensures all required compliance records are maintained in local/global repositories; including:  records relevant to Operations compliance (QISBC and EHS) 

• Assists in the development and maintenance of a global QISBC and EHS management systems including related policies, processes, templates and procedures leading to standardization, consistency and continual improvement

Program Management

• Produces seasoned compliance reports for local management including key performance indicators and metrics for diverse matters

• Performs a moderate analysis on corrective and preventative actions to identify diverse systemic issues/root causes/delays in completion and recommends resolving a variety of compliance issues through preventive actions

• Identifies and participates in specialized process improvement initiatives and compliance projects for the site/country in collaboration with regional and/or global stakeholders.

• Answers specialized queries on compliance tools/systems and manages the tool as an admin.

Training

• Monitors and tracks any QISBC/EHS compliance related training as required by the business, ensuring in scope site personnel complete training within target dates

• Develops specialized local training materials/toolbox talks

• Manages and tracks relevant mandatory diverse compliance training

• Provides specialized level training and inductions for new compliance personnel within a diverse scope         

• May be involved in training existing team members, and contractors 

1st Line Responsibilities

• Performs specialized site level audit evidence reviews and collection including making sure that the sites are prepared for any upcoming audits  

• Acts as a specialized single point of contact (SPOC) for site level compliance related customer o