Senior Business Program Manager

The Windows + Devices (W+D) organization is responsible for strategy, design, and delivery of the Windows consumer and commercial products, across the full stack of silicon, devices, platform, OS, apps, experiences, security, management, and the cloud. The organization also includes the supply chain and manufacturing of Microsoft hardware, including Microsoft Surface and Xbox.

The Windows + Devices Central Team enables leaders and employees to maximize their ability to successfully achieve our culture and business objectives. As a member of this team, the Sr. Business Program Manager will help shape culture, drive operational excellence, and deliver impactful programs for thousands of employees worldwide.

This opportunity fosters individual growth and development by building the following skills:

• Leading high-impact, cross-functional teams and programs
• Developing organizational and business acumen and operational expertise
• Designing and executing initiatives across employee engagement, culture transformation, and program management.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Lead the design, launch, and continuous improvement of employee experience programs, including learning, manager excellence, culture, onboarding, and major morale events.
• Build partnerships with W+D Leadership, Chiefs of Staff, HR, employee community and culture initiative leaders, and business management communities to align on priorities, drive adoption, and ensure program success.
• Oversee central budget planning and execution for employee experience initiatives, ensuring fiscal responsibility and agility in response to evolving needs.
• Define and track success criteria and performance metrics (e.g., Employee sentiment survey results, program OKRs) to inform decisions and demonstrate impact.
• Lead culture initiatives that foster inclusion, psychological safety, and a sense of belonging.
• Develop and execute communication plans to promote programs, share results, and drive engagement.
• Apply a growth mindset, seek feedback, and iterate on programs to maximize impact and scale best practices.
  
• Embody our Culture and Values

Qualifications

Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
  • OR equivalent experience.
• 4 years of experience in the technology industry.
• Experience managing and leading cross-functional teams.