OPS SENIOR CLERK - 42902912

Requisition No: 848888 

Agency: Agriculture and Consumer Services

Working Title: OPS SENIOR CLERK - 42902912

 Pay Plan: Temp

Position Number: 42902912 

Salary:  $20.00/Hourly 

Posting Closing Date: 03/20/2025 

Total Compensation Estimator Tool

OPS SENIOR CLERK

 

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

 

DIVISION OF FOOD SAFETY
DIRECTOR’S OFFICE

 

***OPEN COMPETITIVE OPPORTUNITY --
THIS IS A FULL-TIME OTHER PERSONAL SERVICES (OPS) POSITION***

 

CONTACT:

 

Kimberly.Cohen@FDACS.gov or 850-245-5576

 

MINIMUM REQUIREMENTS:

 

A high school diploma or its equivalent and one (1) year of secretarial or clerical work experience.

 

College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required work experience.

 

Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for the required work experience.   

 

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.  A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org) 

 

***ATTENTION CANDIDATES***

 

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

 

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.

 

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

 

 

NOTES:

 

Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.

 

JOB DUTIES:

 

• Answer incoming calls on an ACD line to provide customer service to internal and external stakeholders
• Provide IT support to external and internal stakeholders
• Sort and process mail
• Enter time sensitive data such as applications, complaints, and update data as needed
• Research payments and determine payments due
• Assist in special projects as assigned
• Performs other related work as assigned.

 

The Benefits of Working for the State of Florida

 

Working for the State of Florida as