Employment Type:

Full time

Shift:

Day Shift

Description:

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital.  

If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Hospital Access Representative and become Loyola Strong! 

We offer our Dynamic Partners:

•    Benefits from Day One

•    Retirement (403B)
•    Daily Pay
•    Career Development
•    Tuition Reimbursement
•    Referral Rewards

What you’ll do:

Dynamic Partner ensures effective scheduling operations for the Patient Access Team. Conveys a professional positive image of Loyola Medicine in all interactions with co-workers, patients, physicians, nurses and ancillary areas. Anticipates and promptly responds to patient and clinical partner inquiries. Actively participates in identifying and resolving scheduling errors, aux time discrepancies, and service maintenance and training issues. Answers phones to assist to patients and physicians requesting referrals and appointments. Pre-registers patients for appointments and tests, verifies and updates patient demographic and insurance information. Assist management with daily operational duties and reports. Establishes and maintains partnership with dynamic scheduler sharing joint ownership of the success of the team, patient access, and provider schedules to achieve aligned goals. Serves as the main point of contact for issues that require escalation. Acts as leader for improving quality and processes within the team.

What you’ll need for this job:  

• Associates Degree OR equivalent training acquired via work experience or education
• Minimum 1-2 years of previous job-related experience
• Demonstrate customer service excellence
• Basic Keyboarding Skills
• Microsoft Excel
• Microsoft Word

Compensation: 

Pay Range: $16.70 - $25.53 per hour 

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. 

Trinity Health Benefits Summary 

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.