Senior Associate, Administration

About the role:

As a member of the Global Service Delivery Team Global Legal, Compliance & Regulatory organization, you will support operational excellence in Global Legal, Compliance & Regulatory.  We are looking for an organized self-starter, who can help run our day-to-day office functions for the department. If you work well in a fast-paced, team-oriented environment, and enjoy getting even the most detailed tasks done, then this is the role for you. This person must be a highly polished professional with excellent interpersonal skills, a sense of urgency, and a focus on execution. 

Key responsibilities:

• Assists in global business support of executive leadership including facilities and office management, executive communications and change management

• Performs talent & staffing coordination including onboarding, offboarding, licensure, and managing assets

• Oversees use of office spaces, manages inventory of office supplies, and coordinates with AIG’s other functions to ensure smooth operations that are consistent with AIG policies and procedures

• Handles onboarding and offboarding processes, manages licensure and professional development activities for GLCR professionals, and oversees the allocation and management of assets

• Coordinates real estate space allocation, physical moves, office enhancements and improvements, signage, file consolidation and off-site storage

• Partners with the recruiting team, hiring manager, HR and other internal stakeholders to coordinate onboarding new employees and temporary staff, including IT asset requisitions and office seating allocation.      

• Manages access to subscriptions, serving as a central point of contact for GLCR employees, the Sourcing team, and external subscription providers.

• Composing clear written communications

• Basic understanding and analysis of critical and confidential information which can then be input into Excel spreadsheets, PowerPoint presentations, SharePoint, etc.

• Perform other administrative functions to support the team and the business as requested.

• Coordinates and communicates continuing education opportunities for attorneys and other GLCR professionals.   

• Supports Enterprise Resiliency and Business Services deliverables.

• Leads attorney certification activities and manages continuing legal education opportunities.

• Manages department intranet and ensures design is easy to navigate and content is current.

Qualifications:

• 3+ years of executive support and/or operations experience

• Customer service / client success experience is a plus

• BA degree or equivalent experience

• Organization. Like most companies, there’s a lot to do, and you’ll be wearing a lot of hats. Staying impeccably organized will help you achieve your daily goals, and surmount bigger goals, too.

• Verbal and written communication skills.

• Works well autonomously and under pressure.  As the new go-to person in the administrative function, the team will be submitting requests that may need to get done quickly and without too much guidance. The ability to prioritize while working both independently and collaboratively is critical. You must have strong organizational, project management and problem-solving skills with excellent multi-tasking abilities.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to