Manager_ Showrooms

Blue Nile is looking for a passionate and talented Showroom Manager who will help lead a team of Luxury Sales Consultants at our retail showroom. The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. A Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results.

Supports a team of Personal Jewelers to deliver a high level of customer care and foster a consultative sales environment

· Demonstrate excellent knowledge of Blue Nile products, practices, consultative selling techniques, policies and procedures and continues to find ways to improve team performance

· Conduct one-on-one meetings with Personal Jewelers; exhibit excellent active listening skills, effectively provide both positive and constructive feedback

· Create a climate of service while managing costs and meeting company goals and metrics

· Act as a guest experience manager to ensure that all customer needs are met

· Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience

· Recruit, hire, train, and schedule team of Personal Jewelers to meet business needs

· Exhibit strong attention to detail and high integrity in interactions with customers and staff

· Partner with regional management to report meaningful information about business trends

· Ability to work flexible work hours, including weekends and holidays

· Attend off-site meetings with overnight travel required

We have many opportunities available on our other career site pages. Click here to link to our careers page!