Security Account Manager

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs. By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

We are currently seeking a highly motivated and experienced Security Account Manager to lead our operations across multiple client campus in Greencastle, PA. This is a pivotal leadership position responsible for overseeing security, managing personnel, developing client relationships, and ensuring exceptional service delivery in a dynamic and fast-paced environment. The ideal candidate will have a strong background in security operations, a passion for people leadership, and a commitment to excellence in service. This role requires strategic planning, resource management, and a high level of client engagement to meet and exceed expectations.

As the Security Account Manager, you will be responsible for the overall direction, coordination, and evaluation of site-level operations. You will lead and develop a team of security professionals, ensuring optimal staffing, performance, and compliance with both company and client standards. A key aspect of this role involves collaborative relationships with the client and internal stakeholders to ensure alignment with organizational goals. You will play a hands-on role in project planning and execution, proactively identifying risks and implementing solutions to improve efficiency and effectiveness.

Benefits:

We believe in investing in our people. When you join Securitas, you’ll receive:

✔Competitive Salary: $$50,000 - $55,000 Annually

✔Comprehensive Benefits Package:

• Medical, dental, vision, and life insurance

• 5 PTO & 401K with company matching

✔Career Growth: Continuous training and leadership development programs.

✔Dynamic Work Environment: Be a part of a highly engaged and results-driven team.

Responsibilities:

Team Leadership & Supervision:

1. Supervise and coordinate the activities of a large-scale security personnel, including site supervisors, specialists and security operators.

2. Manage staff schedules to ensure adequate coverage and optimal security at all times.

3. Conduct regular briefings and training for security staff on emergency procedures, safety protocols, and incident response.

Access Control & Facility Security:

1. Oversee the implementation of access control measures to secure facilities and restricted areas.

2. Monitor the use of security equipment, including CCTV systems, alarms, metal detectors, and access control systems.

3. Conduct regular security audits and inspections to identify vulnerabilities and recommend improvements.

Incident Management & Response:

1. Respond promptly to incidents, such as security breaches, thefts, or emergencies, and coordinate appropriate actions.

2. Conduct initial investigations into incidents and prepare detailed reports for senior management.

3. Collaborate with law enforcement and emergency responders as needed.

Policy & Compliance Enforcement:

1. Ensure all security protocols and procedures are followed by security personnel.

2. Maintain compliance with company policies, safety regulations, and local laws.

3. Regularly review and update security policies and procedures to reflect best practices and emerging threats.

Communication & Reporting:

1. Serve as a liaison between security staff and senior management, communicating key issues an