Manager, Quality

What we do-

Aspen is a technology leader in sustainability and electrification solutions. The Company's aerogel technology enables its customers and partners to achieve their own objectives around the global megatrends of resource efficiency, e-mobility, and clean energy. Aspen's PyroThin® products enable solutions to thermal runaway challenges within the electric vehicle ("EV") market. Aspen Battery Materials, the Company's carbon aerogel initiative, seeks to increase the performance of lithium-ion battery cells to enable EV manufacturers to extend the driving range and reduce the cost of EVs. The Company's Cryogel® and Pyrogel® products are valued by the world's largest energy infrastructure companies. Aspen's strategy is to partner with world-class industry leaders to leverage its Aerogel Technology Platform® into additional high-value markets. Aspen is headquartered in Northborough, Mass.

What we value-

At Aspen, our values reflect who we are and how we work both with each other and our customers, suppliers, and communities. They shape our interactions, guide our decisions, and inspire us to bring our best. Whether collaborating internally or externally, our values drive us to make a meaningful impact within Aspen and in all our relationships.

Aspen’s CORE Values

We Do the Right Thing

We are Problem Solvers

We are Allies

We Drive Forward

What you will do-

Aspen Aerogels is seeking an inspiring and motivated Quality Manager to drive the company’s quality culture forward in the automotive sector. Reporting to the Director of Quality and the Site Director of Operations, this role will focus on driving functional excellence through technical and hands-on support. The Quality Manager will lead a team of Quality Engineers to ensure customer satisfaction, regulatory compliance, and adherence to internal business practices. The ideal candidate will foster strong, collaborative relationships across departments, including Operations, Process Engineering, Supply Chain, R&D, and EHS, to enhance product quality and reduce costs through process improvements.

How will you do it-

• Adopt and follow Aspen’s core values -We do the right thing, We are problem solvers, We are allies and We drive forward. 
• Lead, implement and maintain successful certification of IATF 16949.
• Ensuring Aspen Quality System is understood, implemented and executed in all organizations for example but not limited to control plan, quality gates, incoming inspection and control plan management.
• Ensure the Quality Management System (QMS) aligns with customer, regulatory, and certification requirements.
• Promote a culture of quality by engaging and influencing key stakeholders across Aspen sites.
• Manage and implement quality programs that ensure consistent production aligned with established standards.
• Lead the implementation of the Problem-Solving and Corrective Action process across the organization.
• Lead or support root cause investigations and implement corrective actions for nonconformities.
• Maintain documentation and ensure compliance with document control policies. Ensuring all the process owners follow and execute the document control policy.
• Oversee and support quality functions such as APQP, Incoming Quality, Supplier Quality, Process Quality Lab, Product Qualification, Quality System Management, and audits.
• Lead and support activities related to PPAP, FMEA, SPC, Gage R&R, Supplier Qualification, Calibration, and Corrective & Preventive Actions in automotive assembly lines.
• Audit and monitor supplier quality performance.
• Oversee layered audit processes.
• Track and measure key quality metrics, such as customer complaints, first-time yield (FTY), and audit results, Dimensional Results (CPK trends), internal & external audits, PPAP accomplishments, Scrap, COPQ etc. As well performing employee performance reviews.
• Develop and execute strategic plans to improve key performance indicators (KPIs) and enhance customer satisfaction year over year.
• Prepare and present technical, program, and operational quality reports as needed.
• Manage the Quality department budget and CAPEX projects.
• Review and audit SOPs, validations, and other documents.
• Host and manage client and certification agency audits, addressing audit findings and ensuring corrective actions are completed.
• Train employees in QMS and ISO requirements.
• Manage, mentor, and develop quality personnel.
• Ensure the Automotive Core Tools are deployed throughout the organization.
• Ensure PFMEA and PCP are maintained as living documents with proper ownership and implementation.
• Ensure customer-specific requi