Sr. Data Center Network Engineer

Samsung SDS America is looking for a Sr. Data Center Network Engineer to support, maintain, manage, troubleshoot, and execute network projects for a brand new state-of-the-art Samsung Semiconductor Manufacturing facility in Taylor, TX. The ideal candidate would bring a strong background as a SME supporting and designing Data Center network solutions, with strong experience in Spine-Leaf, and VxLAN with Cisco and Arista. Candidate should have over 10 years of experience as a network engineer supporting large enterprise environments, and a minimum of 5 years of hands on design/support experience on Data Center networking infrastructure (SME).

This role will provide ongoing network support for all enterprise network aspects, provide 2nd to last level of support to resolve complex issues, and is expected to be a technical leader for network guidance for other team members and management. Participation in on-call rotation is required. Candidates should be team oriented, have a strong sense of responsibility, adhere to SOPs, and effectively communicate with all levels of the organization. Candidates must also have strong verbal and written communication skills, and must know the importance of time management and prioritization, and understand criticality of uptime in a manufacturing environment.

This position will temporarily join the network team at the Samsung Austin Semiconductor facility (in North-East Austin) to received training, and learn about Samsung standards and procedures. After or during training, the work location will move to Taylor, TX to support the construction site network, and later to support the brand new manufacturing facility during implementation and ongoing operation.

This is an onsite role and employees must live within a 1-hour drive to Taylor, TX.

Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.

Responsibilities:

• Provide senior level operational support for all company networks, including Data Center networks and legacy networks
• Provide network support for issues escalated by other network team members and internal customers
• Provide immediate response to restore service due to outage/impact events
• Support the design and implementation of complex network architectures, including routing, switching, network security, load balancing and virtualization technology
• Make recommendations for the Spine-Leaf topology designs, VxLAN EVPN, legacy networks.
• Collaboration with other teams, such as system administrators, developers, and security teams to ensure that the data center network infrastructure is aligned with their requirement
• Resolve assigned tickets in a timely manner to provide solutions to internal customers
• Perform POC testing in a lab environment (HW/SW Validations, workarounds, etc.)
• Review, provide feedback, and approve other team members’ network procedures (Release Plans) to validate technical accuracy for network changes, and help answer technical questions in Change Management meetings
• Candidate must be available and willing to provide support 24/7 (overnight support as needed - due to the nature of our manufacturing environment) – Must respond to escalation tickets within SLA, and participate in an on-call rotation
• Must adhere to standard operating procedures, standard configuration, check lists, and conform to corporate change-control and security policies
• Participate in maintenance window planning, coordination, preparation, execution and monitoring
• Perform network lifecycle management – Design, implement, manage, and support hundreds of critical network devices (Cisco and Arista switches, routers, PAN firewalls, F5 load balancers, Cisco wireless controller and access points, etc.)
• Perform HW/SW upgrades, refresh/migration projects, expansion projects, plan and execute network changes, process RMAs, escalate and manage SRs with vendors, perform internal network audits and remediation
• Excellent analytical, troubleshooting and communications skills at all organizations levels
• Create reports per management request, and on a weekly basis
• Setup and analyze packet captures to support network