Senior Product Manager

About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role 

As Senior Product Manager of Resident Intake & Retention, you are responsible for end-to-end product management across the full lifecycle of a core product vertical - from vision and strategy through roadmap execution, launch, and ongoing performance. 

You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across acquisition, conversion, engagement, retention, and revenue performance. You will combine deep customer and market insight with strong commercial judgment to ensure the product delivers both customer value and business impact. 

This is a high-ownership senior IC role with responsibility for product performance against defined KPIs, leadership of product direction within your domain, and accountability for delivery outcomes through close partnership with Product Owners, Engineering, Quality and Design. 

 

Role Specifics 

• Work Location: Remote (US) with a strong preference for candidates able to work a hybrid-schedule out of our Denver, CO office
• Travel: 10% (The percentage of travel is an estimate and could vary based on business needs.) 
• Reporting Structure: This role reports to the SVP, Product.

 

Application Deadline: This role will accept applications on a rolling basis until filled. 

 

What You Will Own 

• Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle 
• Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue 
• Own product performance against key KPIs, including revenue, adoption, usage, and customer retention 
• Develop and evolve pricing, packaging, and value propositions to optimize business outcomes 
• Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis 
• Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions 
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery 
• Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value 

 

Required Qualifications 

• 5+ years of product management experience in B2B SaaS environments 
• Proven experience owning a product or product area across the full lifecycle 
• Strong commercial acumen, including experience with pricing, business cases, and financial outcomes 
• Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.) 
• Strong business judgment - ability to simplify complexity and focus on what matters most 
• Deep experience in customer discovery, market analysis, and data-informed decision-making 
• Excellent communication skills, able to engage both technical and non-technical audiences 
• Ability to influence stakeholders and drive alignment across functions 
• High ownership mindset with a bias toward action and results 

 

Preferred Qualifications