Creative Services Manager

Where Conviviality is at work.  

Pernod Ricard is a global premium spirits and wine company. We’re the team behind leading brands such as ABSOLUT® Vodka, Jameson® Irish Whiskey, Malibu®, Kahlúa® Liqueur, The Glenlivet® Gin, and Skrewball™ whiskey, as well as many more superior wines and exquisite champagnes! 

Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendly, and jovial. Conviviality is energy and spirit with a splash of je ne sais quoi and is a core philosophy around how we live and work at Pernod Ricard.   

Guided by our 4 core values: (1) grounded in the real; (2) fiercely authentic; (3) passion for challenge; and (4) connected beyond borders; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! 

The salary range for this role, based in New York, is $107,360.00 to $134,200.00. The range will vary if outside of this location.  Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers and against the scope and responsibilities of the position.

Position Summary

Reporting to The Head of Content Strategy & Activation, the Creative Services Manager (CSM) role sits within Pernod Ricard North America’s in-house creative AOR, The Mix, partnering closely with brands to deliver content across the consumer journey. Work ranges from local asset variation and adaptation ensuring fit for use across platforms as well as asset creation with end-to-end production for specific brand & channel needs. The Mix NOAM is part of a global network of 10+ in-sourced Agencies within the Pernod Ricard Groupe, a new and exciting approach that is still taking shape. The Agency is focused on creating effective content that drives impact through efficient solutions. 

Nature & Scope

The Mix NOAM reports directly to the PRUSA CMO, and is a key component of the organization’s content ambitions.  In this role, the Creative Services Manager will work across the organization to manage the creative process, establishing trusted internal partnerships & building deep brand knowledge, translating brand vision into design and execution. Stakeholders include Brand Marketing, Commercial, Field Marketing and cross-functional teams.

The CSM will be the primary point of contact for stakeholders, serving as the connector between the organization and the broader Agency team. The ideal candidate will have experience in digital, social, e-commerce, channel/shopper marketing and be familiar with broader conceptual creative development. They will serve as a trusted resource and help to implement best practices across Brand Teams, Agency Partners, Retail Customers, etc. The CSM be required to work across multiple brands & projects, collaborating to find effective solutions that meet stakeholder requirements and overseeing creative processes and workflows.

This candidate will be joining an established team that continues to grow and evolve to meet the demands of the organization. Candidates should be focused on driving impact and the power of strategic influence in enlisting stakeholders to utilize new tech, tools & workflows to bring work to life.  The CSM will directly impact how we maximize speed to market, right-size costs, and ultimately accelerate conversion and growth across our portfolio.

Detailed responsibilities include:

Major Responsibilities / Accountabilities

- The Mix Creative Services Liaison: Lead point-of-contact for Marketing teams (Brand, Commercial, Field, etc.) as it relates to the development of creative assets, including asset adaptation, asset variation and asset creation.

• Serve as the intermediary between The Mix and internal / external teams for all creative needs that are within scope.
• Build trusted relationships and deep portfolio & brand knowledge to enhance brief inputs, provide channel/placement expertise & creative point of view. 
• Asset Adaptation: Powered by an in-house team and embedded resources, adaptation of existing assets to be fit for use based on direction from Brand, Commercial and Field Marketing teams.
• Asset Variation: Oversee in-house team on the reworking of simple assets into different formats including personalization @ scale.
• Asset Creation: Lead end-to-end production for individual brand or channel needs