Part Time - Airport - Front Counter/Customer Service Representative
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
Responsibilities include but not limited to:
- Accepting payments for fuel and aviation services from pilots and tenants.
- Working closely with line service personnel, airlines, and flight crews to relay fuel order requests and any other requested aviation services.
- Other miscellaneous airport services to include office and other customer service tasks.
Previous experience working in an airport environment is preferred but not required. Possess excellent communication and customer service/hospitality skills. Ability to manage multi-line phone system and computer skills required. Knowledge of Microsoft Excel and Microsoft Office is required.
Hours per week may range from 16 to 24 hours on Friday thru Sunday with shifts assigned 7:00 am to 10:30 pm. Must be 21 or older with a High School Diploma or equivalent; have a valid driver's license; and must also be able to pass a FBI 10 year criminal history check and TSA and security threat assessment.
This job requires that you operate a motor vehicle as a part of your job duties. A valid US driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks.
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual
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