Program Support Coordinator

Positions starting at $25.33 per hour! 

Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals.   Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!  

Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements. 

What is this job all about?   

The Program Support Coordinator provides support to management in departments that provide residential services for persons with developmental disabilities, mental illness and/or autism spectrum disorders.  

If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits. 

What will my day-to-day responsibilities look like? 

This role works closely with management and outside agencies to ensure that the individuals we support are receiving high quality services and services are adhering to appropriate policies and procedures. 

You will do this by: 

• performing ISL variances checks 

• Completing home checks and other site visits to ensure quality services are provided 

• Performing quality assurance audits as directed 

• Performing audits on client and other relevant documentation to ensure best practices are followed 

• Under the direction of the Director, investigating complaints of individuals served, parents and/or guardians, taking appropriate action or referring problems to the other responsible official for resolution. 

• Circulating and implementing directives of the Director, or other professional, maintaining necessary records and reports. 

• Monitoring group home and/or ISL budgets, food accounts, client personal spending, and ensuring that accounting practices are maintained according to agency policy, and as assigned by supervisor 

What do I need to be successful in this position? 

• Diploma from an accredited high school or equivalent.   

• One-year experience in the human service field is preferred.   

• Experience in the provision of treatment and habilitation to individuals who have mental illness, autism spectrum disorders, and/or developmental disab