Senior Fulfillment Operations Manager

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  
Spreetail propels brands to increase their e-commerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.  
Spreetail is hiring a Senior Fulfillment Operations Manager to be responsible for the day-to-day operations at our Greenwood, Indiana, fulfillment center. This is an excellent opportunity to develop, lead, and coach employees while optimizing our fulfillment center.

How you will achieve success:

• Ensure all Key Performance Indicators (KPIs) are within tolerance of their intended outcomes, including Safety, Quality, Delivery, and Cost, along with the ability to fully understand, drive, and ensure compliance with all Spreetail Fulfillment Standard Operating Procedures.
• Provides recommendations on future equipment and optimization of technology and develops and effectively leads multiple Operations Managers and Area Managers.
• Responsible for ensuring the optimization of freight flow throughout the entire facility and owning and driving continuous improvement projects to optimize FC processes.
• Ensure proper labor planning is completed at multiple facilities to manage domestic and international inbound freight and daily on-time shipping expectations.
• Demonstrate the ability to lead a positive and collaborative culture throughout the facility and thrive in a high-energy environment where tactical and strategic activities are expected.

What experiences will help you in this role:

• Intermediate level computer proficiency.  
• Proficient in Excel, plan forecasting and analysis.  
• Process mapping and SOP documentation ability.  
• Scorecard and dashboard performance management.  
• Individual development plan(s) management and proven ability to develop and promote entry-level talent. 

Preferred qualifications:

• 3-5 years of management or leadership experience.  
• Capable of lifting up to 75 lbs. routinely throughout the workday.  
• Ability to stand for 95% of the workday.  
• Strong Leadership and planning skills and shows strong Communication skills – both written and verbal.  
• Maintain flexibility to work some weekends and long hours during busy work periods.  

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply! Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings. What you can expect from us:  • The flexibility to take care of yourself. Spreetailers operate in a relationship and experience-driven work culture that promotes results and encourages taking time off when needed. Salaried team members enjoy untracked PTO and hourly team members earn 20 PTO days per year.    • We believe in celebrating your accomplishments. Each year is a new milestone with the opportunity to receive special gifts, Spreetail Swag Store credit, or donate to a nonprofit of your choice. • We’ll take care of you and your family. Spreetail will cover 100% of health insurance premiums for you and 50% for your partner and dependents included on the plan, as well as support your growing family with paid time off.  • The opportunity to revolutionize your community. With two Volunteer Weeks and 24 hours of paid Community Time Off every year, we encourage team members to give back and make a social impact. Learn more about our full benefits package including parental leave, domestic partner coverage, unit appreciation rights, and more. Equal Opportunity Employer  At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed.    Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employ