(USA) General Manager (grocery-perishable Only)

Position Summary...

What you'll do...

What You’ll Do

• Communicate clearly and effectively with associates, store partners, suppliers, and business stakeholders through verbal and written channels.
• Lead the development and execution of the Grocery Distribution Center business plan to achieve operational goals related to safety, quality, productivity, service to stores, and cost.
• Drive strategic and continuous improvements across high‑volume, temperature‑controlled operations, including ambient, refrigerated, and frozen workflows.
• Review and approve staffing forecasts to ensure labor plans align with seasonal demand, promotional volume, and service‑level expectations, while maintaining productivity and associate well‑being.
• Manage financial performance for the facility by approving and tracking expenses against budget, monitoring asset utilization, and reviewing operational and financial reports.
• Ensure facility‑wide compliance with Walmart Logistics standards, food safety requirements (FSMA), cold‑chain integrity, sanitation, and safety policies by developing, maintaining, and reinforcing standard operating procedures and supporting documentation.
• Address and resolve associate, store, and supplier concerns by conducting thorough root‑cause analysis and making timely, fact‑based decisions in partnership with cross‑functional teams.
• Serve as a community liaison by participating in local organizations and charitable activities, and by championing Walmart‑sponsored programs and events with associates and the local community.
• Lead and develop the facility leadership team by setting clear direction, communicating goals, monitoring performance, and providing regular feedback. Identify training and development needs, ensure opportunities for learning and growth, and oversee hiring, promotion, coaching, and performance management in alignment with Walmart policies.

Leadership Expectations

Respect the Individual

• Build high‑performing teams by embracing diverse backgrounds, experiences, and perspectives.
• Foster a culture of belonging where associates feel supported, valued, and connected—especially in a fast‑paced, physically demanding grocery environment.
• Work collaboratively across shifts and departments, communicating with clarity, energy, and positivity to motivate and influence others.
• Attract, develop, and retain top talent while recognizing and celebrating associate contributions and achievements.

Act with Integrity

• Model the highest standards of integrity, ethics, and compliance, holding self and others accountable to Walmart values.
• Demonstrate humility, honesty, fairness, and transparency in decision‑making.
• Support Walmart’s commitment to being a regenerative company by reducing waste, improving food recovery, strengthening safety practices, and participating in local community giving.

Serve Our Customers and Members

• Deliver consistent results while putting stores and customers first, ensuring on‑time, in‑full deliveries that support fresh, in‑stock merchandise.
• Apply EDLP and EDLC principles to all operational and financial decisions.
• Use data, insights, and analysis to balance short‑ and long‑term priorities while considering the impact on associates, stores, suppliers, and communities.

Strive for Excellence

• Demonstrate curiosity, resilience, and a continuous improvement mindset in a high‑velocity grocery operation.
• Drive innovation through new technologies, process improvements, and best practices while supporting teams through change and operational evolution.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job class