Sr. Analyst - Commercial Operations & Deal Desk

<b>Help us bring people and businesses together</b>Our SaaS platform enables multi-location brands and businesses to boost their online presence in a rapidly evolving world. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.  <br/><b>The Past, Present &amp; Future</b><br/><b>The Past:</b> Founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds, they created a platform that connected companies with local customers in the digital-first moment. <br/><b>The Present:</b> We're on a mission <b>to put every single business on the map</b>, and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement and conversion. <br/><b>The Future: </b>We're a growing company with a bright future. We have established ourselves as a rising thought leader through the introduction of Location Performance Optimization (LPO). Our AI strategy is gaining momentum and it's setting us apart in the market.  Our agentic AI 'UB-I' moves us from features and functions to business outcomes. UB-I will work 24/7 to optimize location performance, driving engagement, visibility and, most importantly, measurable results.  As AI changes search far beyond traditional SEO results, we are at the forefront of enabling our customers to reach theirs in this new era. We have a passionate and diverse team, a comprehensive, intuitive platform and a clear vision for the future. We're looking for talented, passionate people, with an AI-first mindset, (like you 👋) to join us on our journey. <br/><b>You and us</b><br/>We are more than 400 Uberallers, with 50+ different nationalities in 30+ countries, who live and breathe our core values: <br/>🌵 GROW TOGETHER  ⛰ DEMONSTRATE PASSION &amp; PERFORMANCE  ✊ BE BOLD &amp; DRIVE CHANGE 🚀 BE CUSTOMER OBSESSED<br/>So, what are you waiting for? If you're passionate, driven, customer obsessed and ready to be bold, we want you on our team! Apply now and let's grow together. <br/>The Senior Analyst, Commercial Operations &amp; Deal Desk at Uberall plays a key supporting role in the execution of deal support, quote-to-cash processes and pricing. This individual contributes to scalable and efficient commercial operations by partnering closely with Sales, Finance, Legal, and Product teams to support strategic deals, maintain process integrity, and drive revenue enablement initiatives.<br/>This role is ideal for a detail-oriented, analytically minded professional who is passionate about process improvement, commercial strategy, and cross-functional collaboration in a fast-paced environment. <h3>Main responsibilities:</h3> <ul> <li><b>Deal Desk Operations:</b></li><li>Serve as a frontline partner to Sales for non-standard deal structuring and quote preparation.</li><li>Coordinate approval workflows for pricing exceptions and non-standard terms.</li><li>Monitor compliance with deal desk policies and escalate issues as needed.</li><li>Quote-to-Cash Process Management</li><li>Support the quote generation and contract creation process using CPQ and CRM tools.</li><li>Identify process bottlenecks and recommend improvements for quote, contract, and order management.</li><li>Assist in documentation and testing of enhancements to systems and tools used in the quote-to-cash cycle.</li><br/><li><b>Deal Resource &amp; Enablement:</b></li><li>Maintain a centralized repository of deal templates, playbooks, and FAQs.</li><li>Provide training and support to Sales on commercial policies and tools.</li><li>Help track and analyze key deal metrics to inform enablement strategies.</li><br/><li><b>RFP Coordination &amp; Contract Operations:</b></li><li>Assist in coordination and response preparation for RFPs in collaboration with cross-functional stakeholders.</li><li>Maintain and update a database of reusable RFP content.</li><li>Support contract migration or novation projects by ensuring accurate documentation and process alignment with Legal and Customer Success.</li><br/><li><b>Pricing &amp; Commercial Strategy:</b></li><li>Assist in the maintenance and application of Uberall’s pricing frameworks and discounting guidelines.</li><li>Support the development of pricing models for new offerings in collaboration with Product and Finance teams.</li><li>Conduct pricing and margin analysis to ensure deal profitability and policy alignment.</li><br/><li><b>Impact &amp; Collaboration:</b></li><li>As a key member of the Commercial Operations &amp; Deal Desk team, the Senior Analyst helps ensure Uberall closes business efficiently, profitably, and in alignment with strategic goals. This role offers strong growth potential, with opportunities to expand into more strategic deal structuring and operational leadership.</li><br/>