Partner Sales Reservations Agent (B2B Focus – Relocation & Extended Stays) (m/f/d)

ABOUT NUMA

Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

ABOUT THE ROLE

As a Partner Sales Reservations Agent, you will support our B2B partners — including relocation agencies, travel management companies, and other intermediaries — in finding the ideal accommodation solutions for their clients seeking mid- to long-term stays. 

You will manage incoming requests via email and phone with a strong focus on speed, accuracy, and relationship building.

This role is key in ensuring partners receive fast, well-crafted offers, and consistent support throughout the booking journey.

• Respond promptly and professionally to partner enquiries regarding extended stays and group bookings
• Create tailored offers using our internal quotation tools, balancing partner needs and pricing strategy
• Collaborate with Revenue, Guest Support, and Finance teams to align on availability, pricing, and contract terms
• Process guest lists for larger bookings, ensuring accuracy and clarity
• Build and maintain strong working relationships with key agency partners and intermediaries
• Support the onboarding of new partners and ensure consistent service delivery
• Accurately update our CRM and reservations systems with booking and partner information
  
  

ABOUT YOU

We encourage applications even if you don’t meet every requirement. If you’re motivated, service-driven, and excited about supporting partners in the relocation and extended-stay space, we want to hear from you.

• Have excellent written and verbal communication skills in both English and German (C2 level required)
• Bring at least 1 year of experience in hotel reservations, B2B travel sales, or a front office role with a reservations component
• Are quick to respond and thrive in a fast-paced environment where timing is critical
• Have an eye for detail and value delivering accurate, high-quality offers
• Are comfortable managing multiple tasks and requests simultaneously
• Take ownership of your work and enjoy building lasting relationships with partners
• A collaborative team player who values open communication and shared goals

ABOUT OUR OFFER

• Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.
• Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.

Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.

For more information on the processing of your personal data, please see our Privacy Notice.