Data Center Hosting Services Administrator

About ITT:

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

 

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

 

Position Summary

THIS POSITION IS HYBRID - 3 DAYS IN OFFICE / 2 DAYS WORK FROM HOME

 

Under the direction of the Supervisor, Hosting Services Operations, this individual provides support for data center services related to systems, storage and maintenance of those related company environments.

 

The Data Center Hosting Services Administrator is responsible for administering the day-to-day operations of ITT’s global hosting services footprint. S/he will be part of a team responsible for day-to-day operations of all hardware, software, tools, processes, and service delivery of all services that host and process ITT’s applications, systems and data for the global enterprise. This role interfaces with several technical peers and business based IT leaders in the performance of these services.

 

A successful candidate will be able to manage systems and storage dedicated to hosting of systems, data, and related technologies within our corporate data center as well as remote data centers and globally distributed locations.  This role will be a key contributor to the administration of our data center infrastructure.

Essential Responsibilities

• Executes the team’s objectives for local and global data centers.
• Administers Wintel platform and maintains the required configuration.
• Provides technical support for the Wintel environments globally, ensuring maximum uptime and availability.
• Implements the change, upgrade, or removal of current hardware or software systems.
• Works with appropriate business partners to implement new hardware or software as required.
• Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, and makes recommendations.
• Ensures security standards are being met, and takes appropriate steps when deficiencies are uncovered.
• Participates in disaster recovery testing.
• Remediates incident and service requests.
• Drafts operational documentation as requested.
• Provide support for the following applications & hardware globally:
• Microsoft SCCM for patching and server inventory
• Virtualization infrastructure support through SCVMM and vCenter
• Storage: HPE 3PAR, HPE Alletra, Dell Compellent, HP StoreOnce, NetApp
• Hardware: HPE\Dell blades and chassis, Dell\HPE servers
• Support global backup process and remediation.
• Expectations of the role include but are not limited to:
• Manage enterprise grade storage systems and infrastructure.
• Manage enterprise grade hosting solutions.
• Manage hypervisor platforms (compute and storage).
• Maintain continuous availability of the environment and contribute to improvement practices.
• Perform infrastructure tr