Manager, Partner Operations

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Peacock’s Partner Operations team leads the preparation, readiness, and delivery workflows for all acquired and originally produced programming for our services.  This is an outward-facing group, serving as one of the first touchpoints for productions, content, and distribution partners, ensuring a seamless operational experience.

The team is hiring a Manager, Partner Operations to manage the onboarding process for delivery of acquired content, inclusive of multi-language programming assets, descriptive and technical metadata, and on-platform artwork. This role will be the face of Peacock for our content and distribution partners. They will spearhead the partner relationship, and the partner’s growth in collaboration with Peacock. The role will focus on communication and reporting across multiple content and distribution partners and will work to implement Peacock tech requirements and strategy, to increase the value of our partners.

This is a hands-on role involving close collaboration with both external partners and internal teams across various executive levels, acting as a resource to solve challenges as well as a source of information on content and MVPD partner relationships. The successful candidate will understand the intricacies of prepping and delivering assets spanning numerous content types and genres, plus have a general understanding of video encoding and asset preparation. Experience with multi-language assets such as captions, subtitles, dubs, audio descriptions and metadata would be ideal.

We’re also looking for those who want to help build a new corporate culture. At Peacock we are passionate about movies, TV shows and building a new streaming service from scratch, but we think it’s important to have fun while doing so.

Qualifications

Qualifications/Requirements:

• Bachelor’s degree in a related field
• Minimum 3+ years’ experience with streaming media operations; film/TV production experience a plus
• Working knowledge of TV/film production, content delivery, multi-language assets, and metadata
• Working knowledge of Microsoft 365, including OneDrive and SharePoint
• Working knowledge of Google Workspace
• Excellent verbal and written communication skills

Desired Characteristics:

• Experience working in streaming media operations or partner management experience preferred
• Experience working with MVPDs, distribution partners, productions, content partners and vendors preferred
• A passion for television and movies
• General understanding of content operations or administration for a streaming service
• Self-starter and ability to adapt in a fast-paced environment
• Exceptional attention to detail & ability to multitask across multiple productions

Salary: $95,000 - $120,000 (bonus eligible)

Additional Informat