Commercial Door & Hardware Estimator

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace. Join us in delivering high-quality solutions & services to our customers nationwide.

Benefits Package Offered for full-time employees:

• Medical
• Dental
• Vision
• Accidental Insurance
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401k + Company Match
• Legal Shield

Summary: The Commercial Door & Hardware Estimator will be tasked with developing, servicing, & maintaining customers who purchase commercial wholesale architectural hardware & hollow metal doors, frames, & components. This job occurs within an office setting. Our employees generally cannot work from home, so we seek someone who is willing to be onsite & lead by example.

Primary Duties & Responsibilities includes the following:   

• Evaluate architectural specifications & perform job take off.
• Turn around quotes in 2 hours or less on small to medium sized requests.
• Supply detailed submittals & value engineered options or substitutions.
• Create & manage job log and schedule. Project management of sold jobs.
• Manage quote log & set follow up dates for submitted proposals.
• Stage & detail hardware following its arrival & prior to shipping.
• Use industry knowledge to further the goals of customer service & assist tech support.
• Incorporate company values during internal & external interactions.
• Ability to make outbound telephone calls to prospective clients, introducing Door Controls USA & our services.
• Sell hardware through in-bound & out-bound calls to existing clients, seek new clients through cold-calling & pipeline initiatives.
• Educate clients on our various product lines using various technology such as email, Microsoft Teams, & Dynamics CRM 365.
• Determine customer needs to seek & find solutions to completion barriers no matter the complexity.
• Maintain quote & client data in CRM 365, within the required time, conducting routine maintenance to ensure accuracy & reliability.
• Create a customer-centric atmosphere by being available, reliable, economical, & innovative.
• Other duties as assigned.

Requirements listed below are representative of the knowledge, skill, and/or ability required:  

• Two years or more experience in hollow metal & door hardware industry.
• Inside sales experience, experience in commercial hardware sales preferred.
• Proficient in industry software and ERP systems. Experience with Microsoft Dynamics preferred.
• Leader mentality with the ability to build bridges across departments & resolve conflict.
• Strong written & verbal communication skills.
• Strong negotiation, problem solving & analytical skills.
• Strong people & relationship management skills.
• Strong multi-tasking skills.
• Ability to prioritize & organize effectively, strong time management skills.
• Self-motivated & goal oriented.
• Knowledge of architectural hardware, highly preferred.
• Expert communication skills.