Collections Tax Specialist I (REVENUE TAX SPECIALIST I)

Job Requisition ID: 53281 
Closing Date: 02/27/2026; 11:59pm
​Agency: Department of Revenue
Class Title: REVENUE TAX SPECIALIST I - 38571 
Skill Option: None 
Bilingual Option: None
Salary: $4,586-$6,228/monthly
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring a Collections Tax Specialist I (Revenue Tax Specialist I) for our Field Compliance Division in our Des Plaines office. In this position you will assist taxpayers and their representatives with delinquent tax issues on the phone and in person, provide direction on how to comply with current Illinois tax laws, and be given the tools to effectively communicate with taxpayers to bring them into compliance. If you have completed the Revenue Tax Specialist Trainee period and have a desire to help others, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!

 

The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Essential Functions

• Under general supervision, confers by telephone, correspondence and/or in person with taxpayers and/or their representatives to make demand for payment or filing of missing returns and/or debt.
• Receives, reviews and analyzes routine in-state and out-of-state accounts assigned by the tax system, referred from other enforcement programs or other state agencies, involving the various taxes administered by IDOR, to determine the most appropriate collection action to secure delinquent tax returns, taxpayer compliance and taxpayer debt in a cost-efficient manner, e.g., bank levy, wage levy, license revocations, etc.
• Utilizes GenTax, or other computer systems, to access delinquent taxpayer cases while conferring by telephone, correspondence, and/or in person with taxpayers or their representatives.
• Prepares and prints remittance processing documents, when appropriate, and directs the liability to the proper account period.
• Recommends various courses of action to taxpayers, higher level staff, and managers in order to resolve collection cases.
• Serves as a member of a project team, performing a segment of studies during the development and testing of new procedures and/or automated