Chief of Staff

At Alternative Payments, we are transforming the way service-based companies handle payments. Our innovative platform automates the entire accounts receivable process, helping businesses save time, reduce costs, and scale with confidence.

We are building a global team that values innovation, impact, and collaboration. As part of a scaling FinTech company, every person on our team has the opportunity to shape our future, influence our products, and make a real difference for our customers.

What We’re Looking For

Alternative Payments is looking for an outcome oriented Chief of Staff to join our rapidly growing team. The ideal candidate is a highly analytical problem solver, with critical thinking skills who can quickly understand the core drivers of the business. You will operate at the forefront of AI capabilities and tooling to develop and improve systems across core business functions. This role is part analyst, part strategist, part project manager, and part builder.

Reporting to the Chief Operating Officer you will work on complex business problems, analyzing and generating insights from data across multiple workstreams. You will plan, lead and execute operational and strategic planning initiatives that have a direct and quantifiable impact on the business

This is a hybrid role requiring candidates to be in our New York office 4x per week.

What You’ll Do

• Work cross-functionally to execute on high-impact projects and implement new processes to scale operations.

• Serve as a strategic partner, identifying issues, building models and analyzing data to make recommendations to improve financial and operational decision-making across the organization.

• Leverage AI and automation to accelerate execution, including by not limited to Claude Code, Cursor, custom-built MCPs, etc.

• Prepare regular reports and dashboards to communicate insights and recommendations to stakeholders.

• Support the leadership team in executing all operational and strategic initiatives.

• Monitor, manage and report on payment activity to create operating efficiency, optimize costs and mitigate risks

• Support the sales + customer success teams with complex challenges

• Identify inefficiencies across the organization and improve processes and / or create automations to eliminate the inefficiencies

What You’ll Bring

• 3-6 years of professional experience within investment banking, private equity, or financial services

• Superior analytical, critical thinking and quantitative skills

• Intermediate knowledge of AI, prompting, key use cases and an affinity to learn about how to more deeply integrate AI into your daily workflows

• Ability to execute in ambiguous, fast paced environments under tight and unpredictable timelines and produce accurate, high quality results

• High sense of urgency, a bias for action and work ethic

• Rigorous attention to detail

• Ability to handle multiple competing projects

• Ability to work independently and be proactive

• Excellent written and verbal communication skills

• Strong problem solving and decision making skills

• Ability to work collaboratively and cross functionally within the organization

Nice to Haves

• Experience working at a high growth start up in the fintech space

• At least 2 years experience working in investment banking

• Experience leveraging Claude Code or similar AI applications

• Computer science coursework / training at some point in career

What We Offer

• Competitive salary tailored to your experience, skills, and expertise.

  • The total compensation range for this role is $150,000 - $200,000, incl. equity. The range displayed on each job posting reflects the approximate total target compensation for the position. Within the range, individual pay is determined by factors including relevant skills, experience, education/training.

• Equity opportunities so you can share in our growth and success.

• Unlimited PTO and flexibility when you need it the most.

• Yearly learning & development stipend to help you grow and do your best work.

Why Choose Alternative Payments?

At Alternative Payments, you’ll do work that truly matters.

• Own your impact: Lead meaningful, high-impact projects and collaborative init