Planner (Child Care Quality Assurance)

About Houston-Galveston Area Council 

The Houston-Galveston Area Council is one of the largest regional planning commissions in the country with a diverse service area of 13 counties and more than 7 million people. We are the pulse of our region addressing issues that cross city limits and county lines every single day.  

We make decisions that affect our Child Care Quality, ensure the safety and well-being of our seniors, connect people to jobs, help families recover from natural disasters, preserve water quality for our children, and so much more. We work to make the region a great place to live, work, and thrive. 

What will I be doing? 

• Monitor and evaluate program reports and performance metrics to ensure compliance with funding guidelines and regulations.
• Support the development of strong quality assurance and quality control processes that foster a high level of confidence in our work and increase efficiency.
• Design promotional material that helps provide accurate information to service providers.
• Work closely with internal and external stakeholders to understand program requirements and translate them into visual solutions, i.e. desk aids, flyers, etc.
• Conduct thorough reviews of mentor visits, provider training, and provider overview sessions.
• Respond and offer innovative solutions to provider complaints and administer needs assessment and satisfaction surveys.
• Additional duties as assigned to meet program and Workforce Solutions needs.

Key Qualifications 

• Excellent interpersonal communication and relationship-building skills
• Ability to perform and complete tasks with limited supervision.
• Ability to analyze, interpret, and present strategies, leading to successful deliverables and outcomes.
• Proficient in the use of Microsoft Office Suite, and SharePoint
• Able to work in a fast-paced environment.

Do you have… 

• Bachelor’s degree in an applicable academic discipline or related field of study
• 3 years of experience working with local government, nonprofit programs, school or in job related duties 

 Apply online via:  https://h-gac.com/careers 

H-GAC is an equal opportunity/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status.