Director, Patient Data Strategy & Operations

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Data Analytics & Computational Sciences

Job Sub Function:

Data Governance & Policy

Job Category:

Professional

All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America

Job Description:

We are searching for the best talent for Director, Patient Data Strategy & Operations.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine 

Purpose:

We are seeking an accomplished and strategic leader to assume the role of Director, Patient Data Strategy & Operations. This individual will act as the data quarterback for Patient Data for all TAs and across Patient Services Organization and will lead the patient data strategy, management, AI for patient data, and operations for the current portfolio and future launches.

The Director will be the primary point of contact for leading and coordinating Patient Data Strategy and all activities related to the consumption and transformation of patient data from ingestion, validations, tokenization, harmonization, certification, and creation of compliant Integrated Patient Data, to the ongoing downstream solutions via data products, patient data analytics platforms, etc.

This individual governs all business process rules and provides regular communications regarding status of patient data quality, operations, and impact of market events. Director will collaborate with patient data partners and agencies on data acquisition and contracting and ensuring value for data-related investments. Functioning as a subject matter authority, they will support all patient data-centric business questions, and will partner with IT, Patient Experience, and other business partners to proactively resolve data issues and support large, complex data initiatives. The Director will lead multiple TA and Patient Services specific teams to support Patient Data initiatives, AI patient data programs, and Master Service Provider (MSP) patient data initiatives.

You will be responsible for:

• Own the overall strategy,, management, and operations of patient data for the all TAs, Patient Services/Patient Experience, overseeing the strategy, operations, and ongoing quality of the data assets (HUB, patient support programs, specialty pharmacy, claims, data tokenization process etc.)

• Lead the ongoing quality and application of JJIM data pipeline supporting the insights & analytics, patient experience, sales and marketing organization, ensuring high-quality data and appropriate use.

• Act as key contact, or “data quarterback” within the StAT organization for patient data related needs, queries, and issues and advise business and stakeholder teams on the best data sources to leverage for a given business question or insight.

• Lead the data governance program for the patient data for the all JJIM portfolio; actively supervise data quality and resolve data-related issues and disruptions.

• Lead data change management/ issue resolution/ data integration projects for existing products and