About the Team

The Storefront (also called Restaurant Services) team empowers restaurants to start, operate, and grow their businesses efficiently with white-labeled services. Our products enable restaurants to build their brand and connect directly with loyal customers. We provide the commission-free technology they need to serve guests and manage operations—from online ordering and phone AI agents to loyalty programs. We work at the intersection of the digital and physical world, and the team oversees both the consumer and merchant sides of the experience. 

About the Role

We’re looking for a design leader who will spearhead this exciting 0-to-1 space. You will manage a team of 7-8 talented product designers. We expect this role to be hybrid, working 1-2 days a week from one of our Design hubs. 

You’re excited about this opportunity because you will…

• Partner with cross-functional teams like Product, Engineering, Analytics, and Operations to define the vision and strategy for our Restaurant Services products.
• Actively practice and evangelize customer-centric thinking throughout the entire org.
• Partner with the design leadership team to build a holistic design strategy for the 3-sided marketplace ecosystem.
• Align the team’s priorities and deliverables to our overarching strategy and goals.
• Manage, develop, and hire a team of talented product designers.
• Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals.
• Build a culture that elevates the team, in terms of both performance and morale.
• Establish an operating model that increases the team’s effectiveness.

We’re excited about you because…

• You have 10+ years of experience in design, with 3+ years in team building and people management.
• You have a track record of delivering well-executed products and driving meaningful business impact.
• You thrive in disambiguating and innovating the 0-to-1 space. 
• You’re a playmaker, not just a role player. You visualize and articulate a clear design strategy to cross-functional partners.
• You are experienced in managing executive leadership. 
• You are skilled at building a high-performing team and attracting top talents.
• You are a culture carrier and a good mentor.

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; abou