Medical Assistant

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. 

Position Purpose: Directly supervise clients during psychiatric appointments while supporting psychiatric providers in gathering and documenting client health histories and assessments. Manage and complete medication prior authorizations to ensure timely access to necessary treatments. Uphold a high standard of care by delivering program services in an ethical, legal, and professional manner, maintaining a safe and therapeutic environment that aligns with relevant regulatory and accreditation requirements.

Qualifications:

• High School Diploma or equivalent required
• Minimum CNA, or CMA certification or greater
• Demonstrated addiction treatment experience or an equivalent combination of education, training and experience
• Cardiopulmonary resuscitation (CPR) and First Aid training complete within three months
• Skilled in behavioral management techniques
• Ability to lead discussion and educational presentations
• Belief in the mission and vision of Rosecrance.

Essential Responsibilities:

1. Work hours prescribed by supervisor and be available to work additional hours when necessary. Overtime may be required.

2. Conduct client health history/assessments, and report to psychiatric provider prior to appointment.

3. Transcribe medication orders, and relay orders to the patient’s pharmacy when necessary.

4. Assist with vital signs assessments.

5. Administer Spravato treatments and Transcranial Magnetic Stimulation (TMS) sessions according to provider protocols, ensuring patient safety and response monitoring as a back-up as needed.

6. Provide follow-up communication to clients with ongoing medical concerns.

7. Provide virtual support to other Rosecrance locations as needed.

8. Monitor and document client’s response to medication and report any notable response immediately.

9. Act as an advocate for all clients and report all physical/psychological concerns to the medical and clinical staff.

10. Facilitate communication between clinical and medical staff.

11. Provide client education in individual and group settings on topics including: medications, physical health, mental health and alcohol and substance abuse issues.

12. Schedule clients for follow-up medical appointments when necessary.

13. Assist with preparing clients for medical consultation.

14. Document pertinent information daily in the EHR based on observations and involvement with the clients as required.

15. Serve as a member of the Office Support Services team and participate in all team meetings and activities.

Schedule

• Hours: Full Time; Sunday - Thursday 7am-3:30pm
• Shift: 2nd 

Work Location

Rosecrance Mulberry Center

605 Mulberry St, Rockford, IL 61103

• Work Mode: Onsite

Compensation   

• Starting Pay (based on education, experience, and credentials)
• HS/GED: $19.16 hr
• Associates Degree: $20.10 hr

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Ou