Job Category:

Information Technology

Work Shift/Schedule:

12 Hr Afternoon - Evening

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

High-level, experienced position responsible for support, implementation, repair, and maintenance of Network wired, wireless, and security infrastructure/applications, including: routing, switching, IPS/IDS, firewalls, B2B VPN, remote access VPN, network access control, application delivery, WAF, RF management, BLE, RTLS location services, advanced data center overlay technologies, cloud technologies (AWS, GCP, Azure), WAN/SDWAN technologies (including satellite, cellular, and broadband), UPS technologies, and DDI. This position must be able to demonstrate each of the job specific skills and abilities listed. 
 

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: Bachelors degree in Computer Science, MIS or other computer-related field required. In lieu of Bachelors degree (10) years of experience in similar environments will be considered. 

• Minimum Experience: Six (6) years experience supporting critical IT network infrastructure in a highly available 24x7 environment required. 

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications: Juniper JNCIP, Cisco CCNP, or similar certification.

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to articulate technical expertise to peers and leadership team

• Ability to lead collaborations with teams to build the best possible solution for customers

• Strong understanding of networking concepts and ability to walk through communication flows in extensive detail

• Passion and demonstrated experience in identifying innovative approaches to using new or existing technologies to meet current and future business needs

• Extensive experience mentoring and providing technical guidance to junior engineers and peers

• Strong understanding of WAN technologies including SDWAN, satellite, cellular, and broadband connectivity

• Deep knowledge and experience with network financials and billing

• Ability to work with end users and IT staff to define network requirements for IT systems user experience

• Experience troubleshooting Networking infrastructure and components, IT systems, and cloud environments

• Eagerness and willingness to pursue continual education to foster personal growth

• Extensive experience in helping people communicate through enterprise scale network and network security environments with a focus on Juniper/Mist, SDWAN, and hybrid multi-cloud environment routing and switching, as well as Palo Alto, Forescout, and F5 security tools. 

• Strong experience with routing and switching (BGP, OSPF), network access control, L2/3 overlays (EVPN, VXLAN, ACI, OTV), hybrid multi-cloud environments (Azure, AWS, GCP), B2B and remote access VPNs, RF environments, RTLS technologies (BLE, UWB), and disaster recovery environments.

• Understanding of servers, storage, and storage networking

• Experience with integrations with various other IT systems (through API or specific integrations)

Essential Tasks and Responsibilities

• Participates in on-call rotation

• Leads complex problem solving within the network and IT teams

• Collaborates with Architect to design and create technical documentation for infrastructure solutions

• Collaborates with Architect to define technical newtork engineering policies and procedures

• Ensure the security of the system by driving standards and policies across all applicable technology towers

• Collaborates with Architect to develop and monitor Network Services infrastructure capacity and performance SLAs to ensure continued, uninterrupted operation of its systems and applications

• Lead/coordinate new network infrastructure and applications deployment

• Coordinate and collaborate with vendors on repair and maintenance of various network systems and their components

• Assist Management with Network Services financial planning, budgeting, and billing

• All other duties as assigned by the Unified Communications Manag