Manager, ARS

Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).

This position is responsible for supporting, overseeing, and managing performance and productivity of the team as it relates to AR management and pre-defined goals/targets. Provides continual feedback and guidance to the team. Acts as the recipient of all escalated and trended issues and is responsible for resolving and/or taking appropriate action on all escalated issues.

Position Objectives:

• Defines and provides the necessary support and leadership to achieve department goals
• Manage employee productivity and ongoing improvement to key revenue cycle indicators including but not limited to AR days, cash collection and denial goals

Essential Duties & Responsibilities:

• Monitor staff performance and quality and address any training or performance issues on a regular basis.
• Effectively functions as a liaison among Hospital managers in coordinating inter-departmental billing efforts and addressing major charge and billing and reimbursement matters.
• Provide assistance/resolution to client inquiries.
• Responsible for reporting any detected trends in payments or denials, as well as procedural problems and makes recommendations regarding the correction of these trends or problems.
• Conduct routine account activity quality audits to verify accounts are being worked appropriately.
• Monitor internal processes for all functions of the unit, revise and develop consistent protocols for all business that meet the needs and are aligned appropriately with the core values of the unit.
• Maintains knowledge of applicable rules, regulations, policies, laws, and guidel