Customer Engagement Specialist

Benefits:

• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development

At Mathnasium, we help kids not just learn math—but love it. As our Customer Engagement Specialist, you’ll be the primary connection between families and the center, focused on growing enrollment, building relationships, and keeping students engaged and thriving.

What You’ll Do:

• Follow up with leads and guide families from inquiry to enrollment
  
  
• Build strong parent relationships through regular updates and progress check-ins
  
  
• Lead renewal conversations and celebrate student milestones to maximize retention
  
  
• Support outreach, referral campaigns, and community events that drive growth
  
  

What We’re Looking For:

• Strong communicator who enjoys connecting with families
  
  
• Proven success in sales, customer service, or relationship management
  
  
• Goal-oriented, organized, and motivated by achieving results
  
  
• Solid foundation in math (comfortable with elementary-level concepts)
  
  

Why Mathnasium?

• Make a real difference in kids’ confidence and success
  
  
• Part-time schedule (afternoons, evenings, Sundays) with room to grow into full-time leadership
  
  
• Supportive, fun team culture with clear growth opportunities
  
  

This is more than just a job – it’s an opportunity to build a meaningful career. Apply today and take the first step toward a fulfilling and impactful future at Mathnasium of Chicago Lincoln Park! Compensation: $20.00 - $23.00 per hour

Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.