Associate Creative Director

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Mass General Brigham is looking for an Associate Creative Director who leads from the front—elevating the work by elevating the team. You’ll play a key role in bringing the brand to life across a world-class healthcare system, finding new and compelling ways to tell stories that connect people to the care they need.

This role partners closely with the Executive Creative Director to bring the brand vision to life, while owning the day-to-day creative output. You’ll lead projects, mentor talent and ensure every piece of work is thoughtful, impactful and on brand. It’s an opportunity to shape creative in an organization driven by purpose—improving lives through better health.

 

Qualifications

Education

• Bachelor's Degree Related Field of Study required

• Equivalent experience may be accepted in lieu of degree

Experience

• 8+ years of marketing experience required. 10+ years of experience in a creative or agency environment strongly preferred

• 7+ years leading and developing creative teams

• A strong portfolio that demonstrates concept, craft and storytelling across channels

Knowledge, Skills and Abilities

• Expertise in brand storytelling, creative direction, and multi-channel execution

• Strong leadership, mentoring, and team development capabilities

• Effective project management with the ability to balance multiple priorities and deadlines

• Advanced concept development and design skills with a focus on quality and innovation

• Ability to translate strategic objectives into compelling, on-brand creative solutions

• Excellent communication and cross-functional collaboration skills

• Proficiency in delivering clear, constructive feedback to elevate team performance

• Awareness of design trends and ability to apply insights to creative work

What you’ll do:
 

Collaborative leadership

• Manage, mentor and inspire a team of designers and creatives, creating an environment where great ideas thrive

• Provide clear, actionable feedback that pushes the work—and the team—forward

• Support career growth through coaching, development and hands-on guidance

• Foster a culture of collaboration, accountability and creative excellence

Effective storytelling

• Oversee projects from brief to final delivery, ensuring high-quality, on-brand execution across all channels

• Be proactive in concepting, design direction and refinement—setting the bar for craft and storytelling

• Balance multiple projects and priorities while maintaining creative integrity and deadlines

• Partner with cross-functional teams to turn objectives into compelling creative solutions

Process guidance

• Lead day-to-day project management for the creative team, ensuring smooth workflows and clear communication

• Manage timelines, resources and deliverables across a range of fast-moving projects

• Collaborate with external partners, freelancers and vendors to extend team capabilities when needed

Creative innovation

• Bring fresh thinking and new perspectives to every brief

• Stay plugged into design trends, tools and cultural shifts—and translate them into meaningful work

• Encourage experimentation and thoughtful risk-taking within the team

 

Additional Job Details (if applicable)

 

Remote Type

Hybrid

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$99,465.60 - $141,804.00/Annual

 

Grade

8

 

At Mass General Brigham, we believe in recognizing a