TikTok Shop - Product Operations, Shoptab Customer Product

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.



Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.



About the team

As the Customer Product Operation Team, our mission is to provide our customers with entertaining shopping experience in TikTok. We are looking for Product Operations to join our team



1. Responsible for user growth solutions in e-commerce shelf scenarios, designing mechanisms to guide traffic both within and outside the platform, enhancing user conversion efficiency in shelf domains, and continuously iterating strategies.

2. Familiar with the user conversion funnel of e-commerce products, capable of flexibly iterating strategies based on changes in online data and user feedback, collaborating with growth, product supply, marketing teams to design product solutions and push them into production.

3. Continuously iterate on products and strategies, designing differentiated solutions that match the platform’s scenario rhythm and allocating resources effectively to achieve business goals.