Director of Sales

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Director of Sales!

This position is located at the Embassy Suites by Hilton in Temecula, CA.

Purpose for the Position: 

To lead and oversee all sales and marketing initiatives of the hotel, driving revenue growth, room night goals, and overall profitability. This role is responsible for developing new business, maintaining existing accounts, managing key relationships, supervising the sales team, and ensuring all efforts align with the hotel’s brand standards and strategic objectives. 

Essential Responsibilities: 

1. Direct the daily operations of the sales team; plan, organize, assign work, and set clear strategies and goals.
2. Foster teamwork and promote quality service through effective communication and collaboration with all hotel departments.
3. Manage and develop assigned sales staff, including hiring, training, coaching, performance evaluations, and, if necessary, disciplinary actions.
4. Build and maintain strong relationships with clients to drive group and convention business, covering Room Sales, F&B Sales, and Catering/Banquet.
5. Actively solicit and secure new business through outside sales calls, site inspections, presentations, and client entertainment.
6. Coordinate closely with Revenue Management to develop and execute pricing strategies, inventory controls, and demand forecasting to maximize profitability.
7. Analyze market trends, competitor activities, and customer data to adjust sales tactics and maintain a competitive edge.
8. Schedule conventions, meetings, and business group activities at the hotel, ensuring all operational needs are communicated and executed.
9. Maintain close liaison with hotel departments to guarantee seamless delivery of services promised to clients.
10. Develop and manage departmental budgets; ensure sales activities meet or exceed profit plans.
11. Oversee the creation and implementation of all sales and marketing strategies, including digital efforts and social media campaigns.
12. Ensure all sales and marketing materials comply with brand standards and protect the hotel’s image in the marketplace.
13. Prepare and present regular sales activity, production, pace, and forecast reports to the General Manager and ownership group.
14. Represent the hotel at trade shows, local and national industry events, and community organizations to promote business and the hotel’s brand.
15. Maintain accurate and organized client files and CRM records.
16. Uphold and model the company’s core values, mission statement, and guest service philosophy.
17. Ensure compliance with all sales-related policies, procedures, and brand standards.
18. Align social media, website content, SEO initiatives, and online advertising with direct sales strategies to drive bookings.
19. Host prospective clients for site inspections, entertainment, and showcases of the hotel’s offerings.
20. Perform other duties as assigned.

Skills and Abilities: 

• Ability to thrive under pressure in a fast-paced environment, delivering results and meeting tight d