Digital Product Owner, Pharma eCommerce

The Digital Product Owner, is a key member of the team that is responsible for constantly improving the Digital experience for Cardinal Health pharmaceutical customers. This role will work with key partners to define the customer experience end-to-end and support the day-to-day SDLC operations for multiple digital capabilities. The Product Owner works cross-functionally (with business analysts, UX design, UX research, marketing, operations, etc.) to set a compelling vision, creatively leverage all available internal resources, be a liaison with outside agencies where needed, and ensure execution achieves KPIs.   

Responsibilities:   

• Responsible for gathering product requirements and translating those into Jira. This position ensures all applicable Jira capabilities, epics, and user stories are defined, cataloged, and executed to improve the experience of specific areas of the new eCommerce ordering platform.

• Supports digital product manager in leading a cross-functional group of product experts, UX Design, UX Research, BA’s, Tech, Developers, and QA to bring the digital eCommerce strategic vision to life for Cardinal Health.

• Partner with UX designers and researchers to define and create customer-centric experiences that have a direct impact on conversion and sales.  

• Synthesize competing priorities to help drive solutions that enable a great customer experience while driving the business.   

• Anticipate changes in priority and product strategy and refine goals based on team and client feedback and industry and market trends.  

• Coordinate efforts across internal and external organizations, including a proven ability to effectively balance multiple workstreams and cross-functional teams to achieve key deliverables.  

• Must be a holistic thinker who can establish and drive end-to-end strategies and initiatives encompassing multiple functions and inspire a team to do the same.  

• Analyze metrics and optimize online experience based on customer data.  

• Report on key business KPIs (Key Performance Indicators) while possessing the analytics acumen to turn these numbers into insights that drive business priorities, project initiatives and results.     

• Deliver recurring reviews of product roadmap and team performance to management and executive leadership.  

Qualifications:   

• Bachelor’s Degree preferred

• 3 - 5 years of experience in an eCommerce Product Owner role preferred

• Experience with Agile Methodology  

• Atlassian experience preferred

• This role requires a highly organized mindset to multitask on a variety of complex elements needed for the eCommerce platform.  

• Extreme attention-to-detail and ability to manage multiple projects & tasks simultaneously.   

• Excellent verbal and written communication skills, with the ability to communicate effectively across organization functions and levels and to write and prepare executive-level business correspondence.   

• Outgoing, confident ability to express opinions and suggestions to peers and management. 

• The ability to cooperate in a team environment is critical, including the ability to lead through influence.   

• Ability to execute in close partnership with manager and under tight deadlines.    

• Proven ability to interact & collaborate across multiple disciplines to accomplish a common goal.  

• Ability to drive teams to solutions on production/project issues, including internal customers and external vendors.   

• Bonus points for digital transformation experience  

• Bonus points for software development background and experience

Anticipated salary range: $79,700 - $113,800

Bonus eligible: No

Benefits: Cardinal Health offers a wide var