Clinical Supervisor - Substance Use Disorder, Partial Hospital Program

New Oakland Family Centers provides comprehensive mental health care for individuals of all ages and families across the state of Michigan in outpatient, partial hospital and crisis care settings. The mission of New Oakland Family Centers is to provide psychiatric treatment, therapeutic counseling and educational services of the highest quality to individuals and families by offering consistent and passionate support, being responsive to their needs and treating them with the utmost respect through active involvement in our communities.

Location: Livonia Schoolcraft

Schedule: Monday-Friday 8:00 am – 4:30 pm or another full-time equivalent as determined by Director or Supervisor.

Reports To: Clinical Director / Associate Clinical Director

Compensation: Salaried Employee. Commensurate with experience.

Position Summary: The Substance Use Disorder Clinical Supervisor is a full-time position providing oversight of activities in conjunction with applicable Director and/ or Associate Director to FACE to FACE PHP Programing as well as Outpatient Substance Use Disorder services. This role is responsible for providing oversight and supervision of clinical and administrative staff in assigned location. This position will require working as part of a multi-disciplinary team to provide the highest quality of care to clients while upholding high ethical and professional standards 

Desired Skills:

• Strong multitasking, self-motivation, and time management skills.
• Ability to work collaboratively within a multidisciplinary team.
• Excellent clinical skills applicable across various settings.
• Strong conflict resolution skills with the ability to identify and manage disputes.
• Proven ability to apply critical thinking in crisis situations.
• Ability to align daily tasks with a broad understanding of organizational goals.
• Excellent written and verbal communication skills.
• Ability to effectively engage diverse populations, including children, adolescents, and adults.

Essential Duties / Functions:

• Assist in the daily management of SUD PHP operations in collaboration with the Site Director and Associate Director, including facilitating AM team meetings, assigning tasks to PHP staff, and reviewing census reports to ensure efficiency and quality of care.
• Provide direct leadership, supervision, and performance oversight to both administrative and clinical staff, fostering a collaborative and high-performing team environment.
• Demonstrate proficiency in New Oakland Family Centers’ clinical services, ensuring the implementation of best practices and adherence to agency policies and procedures.
• Uphold the agency’s mission and culture, maintaining professional boundaries with staff and consumers while fostering a supportive and ethical work environment.
• Provide compassionate, person-centered care by addressing clients' needs with professionalism, empathy, and creativity, while delivering high-quality therapeutic services, including assessments, intakes, individual, family, and/or group therapy, in accordance with professional standards and the agency's policies and procedures.
• Develop and complete treatment plans and clinical case notes in a timely and accurate manner using a person-centered process.
• Complete discharge planning and coordinate care as required to ensure seamless transitions and continuity of services as required.
• Complete accurate documentation and timely submission of all required paperwork in compliance with the policies and procedures (P&P) manual.
• Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times.
• Appropriately manage and resolve crisis situations all while maintaining professionalism and ensuring client safety.
• Serve as a dedicated mentor for incoming PHP staff at assigned locations, providing guidance and support throughout the onboarding process to ensure a smooth transition into their roles.
• Participate as a key contributor within the clinic, assisting with functions such as human resources, billing, quality assurance, and compliance to enhance overall operations.
• Lead program development initiatives, evaluate program effectiveness, and engage in public speaking opportunities to represent the organization and enhance community outreach.
• Ensure compliance with billing requirements across various funding sources, including Medicare, Medicaid, private insurance, third-party payers, and PCE, to optimize revenue and service accessibility.
• Exhibit a positive attitude toward learning and adaptability in a dynamic work environment.
• Demonstrate ability to accept constructiv