Sr. Specialist CHQ - Sales Strategy

Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

Responsible for the creation, in collaboration with our division partners, of all huddle content to support our SMB Field Sales. Creates & cascades playbooks that support our sales initiatives, product launches as well as internal programs such as LevelUP, to drive revenue growth for our Field SB, Enterprise, and OOF teams.

The Specialist will participate in creative brainstorms, building decks, and partnering with our division sales leads to ensure strong alignment between CHQ and our Divisions. Assists in cascading Field Marketing-related reports/ crafting data/analysis and building generic sales collateral.

This individual will be responsible for hosting calls for Field, Out of Footprint, and Enterprise regularly. In addition, this individual will be responsible for all resources and onboarding access for Out of Footprint reps.

This individual will work with various cross-functional departments within the organization, including all 3 divisions, on day-to-day tactics, while acting as a Comcast Business brand ambassador. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Administers an annual operating budget for product sales team.
• Conducts analyses of sales practices to develop sales product efficiencies.
• Negotiates with customer representatives on both technical and commercial issues to reach mutually acceptable terms for an appropriate sales agreement.
• Assists in implementing advertising and promotional activities.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace